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Public Pulse- An AI-Powered Citizen Feedback and Complaint System

About

This AI-powered Citizen Feedback and Complaint System is an innovative platform designed to revolutionize the way feedback and complaints are managed and addressed by public services.

Features

  • AI Categorization: Utilizes AI to automatically categorize complaints and feedback for appropriate routing.
  • User-Friendly Interface: Easy-to-navigate interface built with HTML, CSS, and Bootstrap, ensuring a seamless experience for users of all technical levels.
  • Efficient Tracking: Enables users to track the status of their feedback or complaint from submission to resolution.
  • Data Insights: Offers valuable insights into complaint patterns and feedback trends, helping to inform better decision-making for public services.
  • Secure and Confidential: Prioritizes user privacy and data security, ensuring that all communications remain confidential.

Tech Stack

  • Frontend: HTML, CSS, Bootstrap
  • Backend: Django

Getting Started

Prerequisites

  • Python 3.6 or higher
  • Django 3.1 or higher

Installation

  1. Clone the repository: 
    git clone https://github.com/WambiruL/public-pulsev2.git
  2. Navigate to the project directory: 
    cd public_pulse
  3. Install the required packages: 
    pip install -r requirements.txt
  4. Migrate the database: 
    python manage.py migrate
  5. Start the server: 
    python manage.py runserver
  6. Open your web browser and go to http://127.0.0.1:8000/ to start using the system.

Contributing

Contributions are welcome! If you'd like to contribute, please fork the repository and use a feature branch. Pull requests are warmly welcome.

Licensing

This project is under the MIT License. See the LICENSE file for the full license text.

MIT License

MIT License

Copyright (c) 2023 Lorraine Wambui

Permission is hereby granted, free of charge, to any person obtaining a copy
of this software and associated documentation files (the "Software"), to deal
in the Software without restriction, including without limitation the rights
to use, copy, modify, merge, publish, distribute, sublicense, and/or sell
copies of the Software, and to permit persons to whom the Software is
furnished to do so, subject to the following conditions:

The above copyright notice and this permission notice shall be included in all
copies or substantial portions of the Software.

THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE
AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER
LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM,
OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE
SOFTWARE.

Author: WambiruL