Issue with looping : Gateway session active but not authenticated.. IBKR server error: "HTTP Error 500: Internal Server Error". One of reasons for this error is IBKR server restart.

[greybox1]

All was fine then there was a IBKR server error: "HTTP Error 500: Internal Server Error". One of reasons for this error is IBKR server restart. Now I am looping with Gateway session found but not authenticated, authenticating...

Is this an Interactive Broker issue? Also can't login with 2FA on a real account. Paper trade works fine. Any suggestions?

Thanks!

2023-10-19 03:55:11,354|I| Maintenance
2023-10-19 03:55:11,934|I| Gateway running and authenticated
2023-10-19 03:56:11,354|I| Maintenance
2023-10-19 03:56:11,922|I| Gateway running and authenticated
2023-10-19 03:57:11,355|I| Maintenance
2023-10-19 03:57:11,848|I| Gateway running and authenticated
2023-10-19 03:58:11,354|I| Maintenance
2023-10-19 03:58:11,786|I| Gateway running and authenticated
2023-10-19 03:59:11,354|I| Maintenance
2023-10-19 03:59:11,795|I| Gateway running and authenticated
2023-10-19 04:00:11,354|I| Maintenance
2023-10-19 04:00:11,790|I| Gateway running and authenticated
2023-10-19 04:01:11,354|I| Maintenance
2023-10-19 04:01:11,767|I| Gateway running and authenticated
2023-10-19 04:02:11,355|I| Maintenance
2023-10-19 04:02:11,568|E| IBKR server error: "HTTP Error 500: Internal Server Error". One of reasons for this error is IBKR server restart.
2023-10-19 04:02:11,813|E| IBKR server error: "HTTP Error 500: Internal Server Error". One of reasons for this error is IBKR server restart.
2023-10-19 04:02:11,813|I| No active sessions, logging in...
2023-10-19 04:02:11,814|I| Loading auth webpage at https://localhost:5007/sso/Login?forwardTo=22&RL=1&ip2loc=on
2023-10-19 04:02:18,262|I| Gateway auth webpage loaded
2023-10-19 04:02:18,262|I| Login attempt number 1
2023-10-19 04:02:23,479|I| Submitting the form
2023-10-19 04:02:24,303|I| Webpage displayed "Client login succeeds"
2023-10-19 04:02:26,304|I| Cleaning up the resources. Display: <pyvirtualdisplay.display.Display object at 0x7f53a5a7f6d0> | Driver: <selenium.webdriver.chrome.webdriver.WebDriver (session="0c2619363787d859c464aa7aad6fe2de")>
2023-10-19 04:02:26,333|I| Authentication process succeeded
2023-10-19 04:02:29,561|E| IBKR server error: "HTTP Error 500: Internal Server Error". One of reasons for this error is IBKR server restart.
2023-10-19 04:02:29,561|I| Attempt number 2
2023-10-19 04:02:29,776|E| IBKR server error: "HTTP Error 500: Internal Server Error". One of reasons for this error is IBKR server restart.
2023-10-19 04:02:29,777|I| Max validate request retries reached after 2 attempts. Consider increasing the retries by setting IBEAM_REQUEST_RETRIES environment variable
2023-10-19 04:02:29,777|E| Gateway running but has no active sessions
2023-10-19 04:03:11,354|I| Maintenance
2023-10-19 04:03:11,828|I| Gateway session found but not authenticated, authenticating...
2023-10-19 04:03:11,828|I| Loading auth webpage at https://localhost:5007/sso/Login?forwardTo=22&RL=1&ip2loc=on
2023-10-19 04:03:18,296|I| Gateway auth webpage loaded
2023-10-19 04:03:18,296|I| Login attempt number 1
2023-10-19 04:03:23,516|I| Submitting the form
2023-10-19 04:03:24,336|I| Webpage displayed "Client login succeeds"
2023-10-19 04:03:26,336|I| Cleaning up the resources. Display: <pyvirtualdisplay.display.Display object at 0x7f53a5a98d50> | Driver: <selenium.webdriver.chrome.webdriver.WebDriver (session="ed9d21aadfd0e0de9e903f8f62217677")>
2023-10-19 04:03:26,378|I| Authentication process succeeded
2023-10-19 04:03:29,575|E| Gateway session active but not authenticated
2023-10-19 04:03:29,583|I| Waiting 15 seconds to reauthenticate before restarting.
2023-10-19 04:03:44,583|I| Logging out and restarting the Gateway
2023-10-19 04:03:44,806|I| Gateway logout successful
2023-10-19 04:03:45,012|I| Gateway session found but not authenticated, authenticating...
2023-10-19 04:03:45,012|I| Loading auth webpage at https://localhost:5007/sso/Login?forwardTo=22&RL=1

[Voyz]

Hi @greybox1 thanks for your issue report. It seems to be a duplicate of #152, please read through it and https://github.com/Voyz/ibeam/wiki/Troubleshooting#authentication-loop for more insight on the issue you're facing.

Yes, from what we're understanding this is an IBKR issue. It's not unusual that it would behave differently on paper vs live credentials.

[Voyz]

I'm going to close this issue due to inactivity. Thanks for your contribution and please feel free to request a reopen if you'd like to continue the discussion 👍