diff --git a/docs/hardware/VIVE/sranipal.mdx b/docs/hardware/VIVE/sranipal.mdx index a88af45f..f9c672bb 100644 --- a/docs/hardware/VIVE/sranipal.mdx +++ b/docs/hardware/VIVE/sranipal.mdx @@ -67,8 +67,10 @@ The recommended version to use as of now (May 2023): 2. Run the installer and complete the installation process :::info -The installer for v1.3.1.1 has a known failure point during installation: **Error 1001**. It is not entirely clear why it happens. -All we know is that it is a meaningless, "VIVE Moment" kind of error. +The installer for v1.3.1.1 has a known failure point during installation: **Error 1001**. It is not entirely clear why it happens +in **all** of the cases, but most of the time it's because of either another version of +SRanipal being present on the system, or an uninstall of a previous version +not finishing properly. :::
-In case you encounter this error when attempting to install SRanipal v1.3.1.1, you can try working around it: +In case you encounter this error while attempting to install SRanipal v1.3.1.1, +try this first:
- Working around Error 1001 + Remove existing SRanipal service +
+
+
    +
  1. Exit/Finish out of SRanipal installer
  2. +
  3. Open Windows Terminal / Powershell (as admin)
  4. +
  5. Run Remove-Service -Name "SRanipalService"
  6. +
  7. Retry installing
  8. +
+
+
+
+ +If this fails as well, proceed with this workaround: + +
+ Manual Installation Workaround for Error 1001
KEEP THE INSTALLER WINDOW OPEN ON THE ERROR BEFORE CONTINUING @@ -98,9 +117,9 @@ In case you encounter this error when attempting to install SRanipal v1.3.1.1, y
-Alternatively, you can +Finally, failing both of these, you can -1. Attempt [uninstalling sranipal](#uninstalling-sranipal) and seeing if it installs correctly after +1. Attempt a complete [uninstall of SRanipal](#uninstalling-sranipal) and see if it installs correctly after 2. (Last resort!) Install SRanipal via one of the other options (Vive Console or the v1.3.6.5 zip) ### Installing Via v1.3.6.5 .zip