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Guest user on Console Native #3

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MicheleTiledesk opened this issue Sep 21, 2022 · 5 comments
Open

Guest user on Console Native #3

MicheleTiledesk opened this issue Sep 21, 2022 · 5 comments
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@sponzillo @gab-95
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@MicheleTiledesk
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MicheleTiledesk commented Sep 21, 2022 •
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https://console.native.tiledesk.com/chat/#/conversation-detail/support-group-61ae2f221c081a001a045961-ebbb055b606045e6ad0b9188888c1a79/Guest%20/active

For Customer Service we need to identify the user, otherwise we cannot do a proper follow-up to her/his request
@MicheleTiledesk
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other case:
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https://console.native.tiledesk.com/dashboard/#/project/61ae2f221c081a001a045961/wsrequest/support-group-61ae2f221c081a001a045961-d5ebf6609980406eb475f9019c6d7a18/1/messages

@MicheleTiledesk
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Ticket ID #941

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https://console.native.tiledesk.com/dashboard/#/project/61ae2f221c081a001a045961/wsrequest/support-group-61ae2f221c081a001a045961-3d8bae22dfdd4476bf33d89d176b3a58/1/messages

@MicheleTiledesk
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other Guest:

Image

https://console.native.tiledesk.com/dashboard/#/project/61ae2f221c081a001a045961/wsrequest/support-group-61ae2f221c081a001a045961-c6c00db30a0140aa98b06c06b8756ce9/1/messages

@MicheleTiledesk
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another case today, this time I was able to collect user mail. more details here: https://console.native.tiledesk.com/dashboard/#/project/61ae2f221c081a001a045961/wsrequest/support-group-61ae2f221c081a001a045961-a196b20f931942de8c37a622d6cd6797/1/messages

@MicheleTiledesk
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another case: https://console.native.tiledesk.com/dashboard/#/project/61ae2f221c081a001a045961/wsrequest/support-group-61ae2f221c081a001a045961-36d3e035f5a0448f997492b4214a76ea/1/messages

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@sponzillo sponzillo

@gab-95 gab-95

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@sponzillo @gab-95 @MicheleTiledesk