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Latest version as at 12 March 2019 crashes #118

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OJ opened this issue Mar 12, 2019 · 3 comments
Open

Latest version as at 12 March 2019 crashes #118

OJ opened this issue Mar 12, 2019 · 3 comments

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@OJ
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OJ commented Mar 12, 2019

Hi All,

I've just had the most recent version of the application installed on my Pixel2XL, and now it just consistently crashes on start. I'm not sure why this is (haven't had time to dive into it).

I do have one saved card in the application, but other than that it's a stock standard install.

Cheers.
OJ

@dunderhay
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If the app crashes after the update, please try clear the app cache and app data. We have some made pretty big changes in release 0.2.1 which include database scheme changes. Unfortunately - this means that you will lose the cards currently stored in the database. This sucks, we know - sorry! We are working on a way to make future updates not do this.

This can be done in your Android Settings as follows:

  1. Open the Android Settings menu.
  2. Find Apps (or Applications, depending on your device) in the Settings menu, then locate the Walrus app.
  3. Tap on Storage, and then tap the "Clear Data" and "Clear Cache" buttons.

clear-app-data

@OJ
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OJ commented Mar 12, 2019

Is there no way to 'export' the cards? Any way to roll back to a previous working version?

@sho-luv
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sho-luv commented Mar 12, 2019

Also looking for a way to back up all my current data before trying this solution. Gonna try to just back up the data with adb and parse it manually.

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