No video can be played on TCL TV

[sbkkztb]

Checklist

• I am able to reproduce the bug with the latest version.
• I made sure that there are no existing issues - open or closed - which I could contribute my information to.
• I have read the FAQ and my problem isn't listed.
• I have taken the time to fill in all the required details. I understand that the bug report will be dismissed otherwise.
• This issue contains only one bug.
• I have read and understood the contribution guidelines.

Affected version

0.25.1

Steps to reproduce the bug

My Android TV is TCL Q10G.
On this device，Newpipe can't play any youtube video, the playback page keeps spinning in circles, and can't load any video. But at the same time, my phone can play normally. Excuse me, does the app not support TCL Q10G, and will it be supported in subsequent updates?

Expected behavior

Can play videos normally

Actual behavior

After waiting for more than 10 minutes, it kept spinning in circles and no video appeared

Screenshots/Screen recordings

Logs

No response

Affected Android/Custom ROM version

Android 9

Affected device model

TCL Q10G

Additional information

No response

[TobiGr]

that looks strange, is any data loaded or stays everything empty as shown in the picture? If just the video is missing / black, download the APK from #10122 and disable media tunneling as explained here.

[sbkkztb]

that looks strange, is any data loaded or stays everything empty as shown in the picture? If just the video is missing / black, download the APK from #10122 and disable media tunneling as explained here.

Thank you for your reply and help.

After uninstalling the original APP, reinstall the beta version you provided, and "Disable media tunneling" is enabled.

The failure is still as shown in the previous picture: the app does not crash, but nothing is displayed, it keeps spinning, no video loads, some video comments can be displayed, some cannot, no regularity,

[TobiGr]

I am sorry to hear this. Well, we cannot do anything with just the screenshots. You'll need to record and send us the application logs. In case you haven't enabled debugging on your device yet, see https://stackoverflow.com/a/39839668 for more info.

[github-actions]

This issue has been automatically closed because there has been no response to our request for more information from the original author. With only the information that is currently in the issue, we don't have enough information to take action. Please reach out if you have or find the answers we need so that we can investigate further.