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Android SDK has camera frame issue|| Camera frame is not full screen #25

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piyushraoshan opened this issue Jul 3, 2024 · 1 comment

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@piyushraoshan
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Issue:
Actual:
Android SDK has issue in camera frame, it is not opening full screen and the view/canvas is also blurr.
this issue is replicable on all android devices regardless of device make and version.

Expected:
Camera frame should be not half screen and blurr.

More infomation:

Sumsub SDK used : https://docs.sumsub.com/docs/get-started-android
Sumsub SDK version: 1.32.1 (updated 12 days ago) https://docs.sumsub.com/docs/changelog-android
Platform : Android
Android Version : 14
API Level: 34
Device make: Samsung
Model: fold 3

Note: even if the camera frame is blurr and half screen , it is working fine. but user experience is not good.
with this issue i have attached the screenrecording and screenshot.

Media (1)

MicrosoftTeams-video.mp4
@erenfp
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erenfp commented Aug 15, 2024

I have the same problem

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