diff --git a/src/SFA.DAS.EmployerAccounts.UnitTests/Queries/GetSingleCohort/WhenIGetSingleCohort.cs b/src/SFA.DAS.EmployerAccounts.UnitTests/Queries/GetSingleCohort/WhenIGetSingleCohort.cs
index a739f3ea8a..cf4ef0866d 100644
--- a/src/SFA.DAS.EmployerAccounts.UnitTests/Queries/GetSingleCohort/WhenIGetSingleCohort.cs
+++ b/src/SFA.DAS.EmployerAccounts.UnitTests/Queries/GetSingleCohort/WhenIGetSingleCohort.cs
@@ -44,7 +44,7 @@ public void Arrange()
             _hashingService = new Mock<IHashingService>();
             _hashingService.Setup(x => x.DecodeValue(hashedAccountId)).Returns(_accountId);
 
-            RequestHandler = new GetSingleCohortRequestHandler(RequestValidator.Object, _commitmentV2Service.Object, _hashingService.Object);
+            RequestHandler = new GetSingleCohortRequestHandler(RequestValidator.Object, _commitmentV2Service.Object, _hashingService.Object, Mock.Of<ILog>());
 
             Query = new GetSingleCohortRequest
             {
diff --git a/src/SFA.DAS.EmployerAccounts.Web.UnitTests/Orchestrators/EmployerTeamOrchestratorTests/WhenGettingAccount.cs b/src/SFA.DAS.EmployerAccounts.Web.UnitTests/Orchestrators/EmployerTeamOrchestratorTests/WhenGettingAccount.cs
index 6fb012bf81..b332a02a28 100644
--- a/src/SFA.DAS.EmployerAccounts.Web.UnitTests/Orchestrators/EmployerTeamOrchestratorTests/WhenGettingAccount.cs
+++ b/src/SFA.DAS.EmployerAccounts.Web.UnitTests/Orchestrators/EmployerTeamOrchestratorTests/WhenGettingAccount.cs
@@ -404,5 +404,34 @@ public async Task ThenShouldGetCohortResponse()
             //Assert                    
             Assert.AreEqual(1, result.Data.CallToActionViewModel.CohortsCount);            
         }
+
+        [Test]
+        [TestCase(false, false, false, false, false, Description = "All calls successful")]
+        [TestCase(true, false, false, false, true, Description = "Vacancy call failed")]
+        [TestCase(false, true, false, false, true, Description = "Vacancy call failed")]
+        [TestCase(false, false, true, false, true, Description = "Cohort call failed")]
+        public async Task ThenShouldSetUnableToDetermineCallToAction(
+            bool vacancyCallFailed, 
+            bool reservationsCallFailed, 
+            bool cohortCallFailed, 
+            bool apprenticeshipCallFailed, 
+            bool unableToDetermineCallToActionExpected)
+        {
+            //Arrange 
+            _mediator.Setup(x => x.SendAsync(It.IsAny<GetVacanciesRequest>())).ReturnsAsync(new GetVacanciesResponse { Vacancies = new List<Vacancy>(), HasFailed = vacancyCallFailed });
+
+            _mediator.Setup(x => x.SendAsync(It.IsAny<GetReservationsRequest>())).ReturnsAsync(new GetReservationsResponse { Reservations = new List<Reservation>(), HasFailed = reservationsCallFailed });
+
+            _mediator.Setup(x => x.SendAsync(It.IsAny<GetApprenticeshipsRequest>())).ReturnsAsync(new GetApprenticeshipsResponse{ Apprenticeships = new List<Apprenticeship>(), HasFailed = apprenticeshipCallFailed });
+
+            var cohort = new Cohort() { Id = 1, NumberOfDraftApprentices = 1, Apprenticeships = new List<Apprenticeship> { new Apprenticeship { FirstName = "FirstName" } } };
+            _mediator.Setup(x => x.SendAsync(It.IsAny<GetSingleCohortRequest>())).ReturnsAsync(new GetSingleCohortResponse { Cohort = cohort, HasFailed = cohortCallFailed });           
+
+            //Act
+            var result = await _orchestrator.GetAccount(HashedAccountId, UserId);
+
+            //Assert                    
+            Assert.AreEqual(unableToDetermineCallToActionExpected, result.Data.CallToActionViewModel.UnableToDetermineCallToAction);
+        }
     }
 }
diff --git a/src/SFA.DAS.EmployerAccounts.Web/Orchestrators/EmployerTeamOrchestrator.cs b/src/SFA.DAS.EmployerAccounts.Web/Orchestrators/EmployerTeamOrchestrator.cs
index 46d351e57c..d39d17b89f 100644
--- a/src/SFA.DAS.EmployerAccounts.Web/Orchestrators/EmployerTeamOrchestrator.cs
+++ b/src/SFA.DAS.EmployerAccounts.Web/Orchestrators/EmployerTeamOrchestrator.cs
@@ -273,7 +273,7 @@ public virtual async Task<OrchestratorResponse<AccountDashboardViewModel>> GetAc
                         {
                             _mapper.Map<Cohort, CohortViewModel>(accountCohort.Cohort)
                         },
-                        UnableToDetermineCallToAction = vacanciesResponse.HasFailed || reservationsResponse.HasFailed
+                        UnableToDetermineCallToAction = vacanciesResponse.HasFailed || reservationsResponse.HasFailed || accountCohort.HasFailed || apprenticeshipsResponse.HasFailed
                     }
                 };
 
diff --git a/src/SFA.DAS.EmployerAccounts/Queries/GetApprenticeship/GetApprenticeshipsHandler.cs b/src/SFA.DAS.EmployerAccounts/Queries/GetApprenticeship/GetApprenticeshipsHandler.cs
index 956110e3c3..a1c4b62199 100644
--- a/src/SFA.DAS.EmployerAccounts/Queries/GetApprenticeship/GetApprenticeshipsHandler.cs
+++ b/src/SFA.DAS.EmployerAccounts/Queries/GetApprenticeship/GetApprenticeshipsHandler.cs
@@ -4,6 +4,7 @@
 using SFA.DAS.Validation;
 using SFA.DAS.EmployerAccounts.Interfaces;
 using SFA.DAS.HashingService;
+using System;
 
 namespace SFA.DAS.EmployerAccounts.Queries.GetApprenticeship
 {
@@ -37,10 +38,21 @@ public async Task<GetApprenticeshipsResponse> Handle(GetApprenticeshipsRequest m
 
             long accountId = _hashingService.DecodeValue(message.HashedAccountId);
 
-            return new GetApprenticeshipsResponse
+            try
             {
-                Apprenticeships = await _commitmentV2Service.GetApprenticeships(accountId)
-            };            
+                return new GetApprenticeshipsResponse
+                {
+                    Apprenticeships = await _commitmentV2Service.GetApprenticeships(accountId)
+                };
+            }
+            catch(Exception ex)
+            {
+                _logger.Error(ex, $"Failed to get Cohorts for {message.HashedAccountId}");
+                return new GetApprenticeshipsResponse
+                {
+                    HasFailed = true
+                };
+            }
         }
     }
 }
diff --git a/src/SFA.DAS.EmployerAccounts/Queries/GetApprenticeship/GetApprenticeshipsResponse.cs b/src/SFA.DAS.EmployerAccounts/Queries/GetApprenticeship/GetApprenticeshipsResponse.cs
index 6a4b2dd759..aa0c0747a6 100644
--- a/src/SFA.DAS.EmployerAccounts/Queries/GetApprenticeship/GetApprenticeshipsResponse.cs
+++ b/src/SFA.DAS.EmployerAccounts/Queries/GetApprenticeship/GetApprenticeshipsResponse.cs
@@ -6,5 +6,6 @@ namespace SFA.DAS.EmployerAccounts.Queries.GetApprenticeship
     public class GetApprenticeshipsResponse
     {
         public IEnumerable<Apprenticeship> Apprenticeships { get; set; }
+        public bool HasFailed { get; set; }
     }
 }
diff --git a/src/SFA.DAS.EmployerAccounts/Queries/GetSingleCohort/GetSingleCohortRequestHandler.cs b/src/SFA.DAS.EmployerAccounts/Queries/GetSingleCohort/GetSingleCohortRequestHandler.cs
index 9555d9c459..518ca96981 100644
--- a/src/SFA.DAS.EmployerAccounts/Queries/GetSingleCohort/GetSingleCohortRequestHandler.cs
+++ b/src/SFA.DAS.EmployerAccounts/Queries/GetSingleCohort/GetSingleCohortRequestHandler.cs
@@ -4,6 +4,8 @@
 using SFA.DAS.EmployerAccounts.Interfaces;
 using System.Linq;
 using SFA.DAS.HashingService;
+using System;
+using SFA.DAS.NLog.Logger;
 
 namespace SFA.DAS.EmployerAccounts.Queries.GetSingleCohort
 {
@@ -12,15 +14,18 @@ public class GetSingleCohortRequestHandler : IAsyncRequestHandler<GetSingleCohor
         private readonly IValidator<GetSingleCohortRequest> _validator;
         private readonly ICommitmentV2Service _commitmentV2Service;        
         private readonly IHashingService _hashingService;
+        private readonly ILog _logger;
 
         public GetSingleCohortRequestHandler(
             IValidator<GetSingleCohortRequest> validator,
             ICommitmentV2Service commitmentV2Service,            
-            IHashingService hashingService)
+            IHashingService hashingService,
+            ILog logger)
         {
             _validator = validator;
             _commitmentV2Service = commitmentV2Service;            
             _hashingService = hashingService;
+            _logger = logger;
         }
 
         public async Task<GetSingleCohortResponse> Handle(GetSingleCohortRequest message)
@@ -32,22 +37,33 @@ public async Task<GetSingleCohortResponse> Handle(GetSingleCohortRequest message
                 throw new InvalidRequestException(validationResult.ValidationDictionary);
             }
 
-            long accountId = _hashingService.DecodeValue(message.HashedAccountId);            
+            long accountId = _hashingService.DecodeValue(message.HashedAccountId);
 
-            var cohortsResponse = await _commitmentV2Service.GetCohorts(accountId);
-            if (cohortsResponse.Count() != 1) return new GetSingleCohortResponse();
+            try
+            {
+                var cohortsResponse = await _commitmentV2Service.GetCohorts(accountId);
+                if (cohortsResponse.Count() != 1) return new GetSingleCohortResponse();
 
-            var singleCohort = cohortsResponse.Single();
+                var singleCohort = cohortsResponse.Single();
 
-            if (singleCohort.NumberOfDraftApprentices > 0)
-            {
-                singleCohort.Apprenticeships = await _commitmentV2Service.GetDraftApprenticeships(singleCohort);                
-            }
+                if (singleCohort.NumberOfDraftApprentices > 0)
+                {
+                    singleCohort.Apprenticeships = await _commitmentV2Service.GetDraftApprenticeships(singleCohort);
+                }
 
-            return new GetSingleCohortResponse
+                return new GetSingleCohortResponse
+                {
+                    Cohort = singleCohort
+                };
+            }
+            catch(Exception ex)
             {
-                Cohort = singleCohort                
-            };
+                _logger.Error(ex, $"Failed to get Cohorts for {message.HashedAccountId}");
+                return new GetSingleCohortResponse
+                {
+                    HasFailed = true
+                };
+            }
         }
     }
 }
diff --git a/src/SFA.DAS.EmployerAccounts/Queries/GetSingleCohort/GetSingleCohortResponse.cs b/src/SFA.DAS.EmployerAccounts/Queries/GetSingleCohort/GetSingleCohortResponse.cs
index d8f1022d15..f0c2a33c84 100644
--- a/src/SFA.DAS.EmployerAccounts/Queries/GetSingleCohort/GetSingleCohortResponse.cs
+++ b/src/SFA.DAS.EmployerAccounts/Queries/GetSingleCohort/GetSingleCohortResponse.cs
@@ -5,5 +5,6 @@ namespace SFA.DAS.EmployerAccounts.Queries.GetSingleCohort
     public class GetSingleCohortResponse
     {
         public Cohort Cohort { get; set; }
+        public bool HasFailed { get; set; }
     }
 }