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Can't invite other agent to the omnichannel room #18023

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antkaz opened this issue Jun 23, 2020 · 6 comments · Fixed by #18852
Closed

Can't invite other agent to the omnichannel room #18023

antkaz opened this issue Jun 23, 2020 · 6 comments · Fixed by #18852
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stat: stale Stale issues will be automatically closed if no activity
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@antkaz
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antkaz commented Jun 23, 2020

Description:

After added a Multi DMs I can't invite others agents to OmniChannel (Livechat) room via /invite @username

Steps to reproduce:

  1. Open Omnichannel room
  2. Take it
  3. execute command /invite @username

Expected behavior:

the user added to omnichannel room

Actual behavior:

Nothing happens

Server Setup Information:

  • Version of Rocket.Chat Server: 3.1.3
  • Operating System: Debian
  • Deployment Method: Docker
  • Number of Running Instances: 1
  • DB Replicaset Oplog: enabled
  • NodeJS Version: 12.16
  • MongoDB Version: 4.0

Client Setup Information

  • Desktop App or Browser Version:
  • Operating System:

Additional context

I think that roomTipe for Livechats not added and a method allowMemberAction always returns false

@renatobecker
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Hi @antkaz, thanks for reporting it.
It was supposed to be accepting invites for Omnichannel managers(not other agents), I'll look into it, probably something changed and affected the feature.

@renatobecker renatobecker added this to the 3.5.0 milestone Jun 23, 2020
@renatobecker renatobecker self-assigned this Jun 23, 2020
@antkaz
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antkaz commented Jun 23, 2020

Hi @renatobecker! Thanks

@github-actions
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This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.

@github-actions github-actions bot added the stat: stale Stale issues will be automatically closed if no activity label Aug 22, 2020
@antkaz
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antkaz commented Aug 25, 2020

Any updates?

@renatobecker
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Any updates?

Yeah, We're going look into this issue over the next week.
Thanks.

@antkaz
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antkaz commented Sep 15, 2020

@renatobecker thank you!

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