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Problem with JIRA reporter in the internal corporate network #167

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ghost opened this issue Aug 10, 2019 · 6 comments
Open

Problem with JIRA reporter in the internal corporate network #167

ghost opened this issue Aug 10, 2019 · 6 comments
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@ghost
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ghost commented Aug 10, 2019

What ?
At the attempt to connect JIRA and reporting security bugs - an error message appears:

SSL_connect returned=1 errno=0 state=error: certificate verify failed
JIRA is started in the enterprise network, and the certificate is signed through internal corporate CA.
RootCA + InterCA was added to the docker container, but still "certificate verify failed".

I checked on JIRA Cloud - everything is works correctly.

In the certificate:
CN (commonName) = jira.company.com, but SAN (DNS Name) = *. company.com

Perhaps it is a problem?

@omerlh
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omerlh commented Aug 12, 2019

Can you run something like curl https://jira.company.com inside the docker image?

@ghost
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ghost commented Aug 12, 2019

@omerlh
JIRA works behind the TLS terminator.
If I using wget to testing connection inside in the docker container, TLS terminator reponds correctly.

Maybe, doesn't work because
connection is via TLS Terminator rather than directly for the JIRA service ?

@omerlh
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omerlh commented Aug 12, 2019

So you're saying that if you access it with wget it works? can you share the command please?

@ghost
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ghost commented Oct 3, 2019

I apologize for the late reply.
But I have a question, does GLUE use jira-ruby (glue / lib / glue / reporters / jira_reporter.rb) as a task reporter for jira?
Does Jira-ruby correctly verify wildcard certificates?
I suspect Jira-ruby incorrectly verifies wildcard certificates and there is a problem reporting to JIRA.

@omerlh
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omerlh commented Oct 22, 2019

I honestly don't know - maybe raise an issue on Jira-ruby repository?

@stale
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stale bot commented Dec 21, 2019

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.

@stale stale bot added the stale label Dec 21, 2019
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