diff --git a/TRV11/Chalo/flow-4/issue.json b/TRV11/Chalo/flow-4/issue.json new file mode 100644 index 0000000000..0b0414a9c1 --- /dev/null +++ b/TRV11/Chalo/flow-4/issue.json @@ -0,0 +1,75 @@ +{ + "context": { + "domain": "ONDC:TRV11", + "country": "IND", + "city": "std:0661", + "action": "issue", + "timestamp": "2024-12-10T10:00:00.469Z", + "ttl": "PT2H", + "core_version": "1.0.0", + "bap_id": "dev-ondc.chalo.com", + "bap_uri": "https://dev-ondc.chalo.com/buyer/v1", + "bpp_id": "dev-ondc.chalo.com", + "bpp_uri": "https://dev-ondc.chalo.com/seller/v1", + "transaction_id": "7o339232-2bc3-44d2-915c-30d2b053ce1d", + "message_id": "fde8b8b6-c2e5-49f7-b254-720843d528bd" + }, + "message": { + "issue": { + "id": "I1", + "category": "ITEM", + "description": { + "short_desc": "Issue with product quality", + "long_desc": "product quality is not correct. facing issues while using the product" + }, + "status": "OPEN", + "sub_category": "ITM04", + "complainant_info": { + "person": { + "name": "Arpit Gupta" + }, + "contact": { + "phone": "9879879870" + } + }, + "order_details": { + "id": "4597f703-e84f-431e-a96a-d147cfa142f9", + "state": "Completed", + "items": [ + { + "id": "18275-ONDC-1-9", + "quantity": 1 + } + ], + "fulfillments": [ + { + "id": "Fulfillment1" + } + ] + }, + "issue_type": "ISSUE", + "issue_actions": { + "complainant_actions": [ + { + "complainant_action": "OPEN", + "short_desc": "Complaint created", + "updated_at": "2024-12-10T10:00:00.469Z", + "updated_by": { + "org": { + "name": "dev-ondc.chalo.com::ONDC:TRV11" + }, + "contact": { + "phone": "9450394039" + }, + "person": { + "name": "Arpit Gupta" + } + } + } + ] + }, + "created_at": "2024-12-10T10:00:00.469Z", + "updated_at": "2024-12-10T10:00:00.469Z" + } + } + } \ No newline at end of file diff --git a/TRV11/Chalo/flow-4/issue_status.json b/TRV11/Chalo/flow-4/issue_status.json new file mode 100644 index 0000000000..c58fe7fab9 --- /dev/null +++ b/TRV11/Chalo/flow-4/issue_status.json @@ -0,0 +1,22 @@ +{ + "context": { + "domain": "ONDC:TRV11", + "country": "IND", + "city": "std:0661", + "action": "issue_status", + "timestamp": "2024-12-10T12:34:58.469Z", + "ttl": "PT2H", + "core_version": "1.0.0", + "bap_id": "dev-ondc.chalo.com", + "bap_uri": "https://dev-ondc.chalo.com/buyer/v1", + "bpp_id": "dev-ondc.chalo.com", + "bpp_uri": "https://dev-ondc.chalo.com/seller/v1", + "transaction_id": "6baa811a-6cbe-4ad3-94e9-cbf96aaff343", + "message_id": "7cbb811a-6cbe-4ad3-94e9-cbf96bbgg343" + }, + "message": { + "issue": { + "id": "I1" + } + } +} \ No newline at end of file diff --git a/TRV11/Chalo/flow-4/on_issue.json b/TRV11/Chalo/flow-4/on_issue.json new file mode 100644 index 0000000000..d5e42b6159 --- /dev/null +++ b/TRV11/Chalo/flow-4/on_issue.json @@ -0,0 +1,43 @@ +{ + "context": { + "domain": "ONDC:TRV11", + "country": "IND", + "city": "std:0661", + "action": "on_issue", + "timestamp": "2024-12-10T13:02:36.246Z", + "ttl": "PT2H", + "core_version": "1.0.0", + "bap_id": "dev-ondc.chalo.com", + "bap_uri": "https://dev-ondc.chalo.com/buyer/v1", + "bpp_id": "dev-ondc.chalo.com", + "bpp_uri": "https://dev-ondc.chalo.com/seller/v1", + "transaction_id": "7o339232-2bc3-44d2-915c-30d2b053ce1d", + "message_id": "fde8b8b6-c2e5-49f7-b254-720843d528bd" + }, + "message": { + "issue": { + "id": "I1", + "issue_actions": { + "respondent_actions": [ + { + "respondent_action": "PROCESSING", + "short_desc": "Complaint is being processed", + "updated_at": "2024-12-10T13:02:36.246Z", + "updated_by": { + "org": { + "name": "dev-ondc.chalo.com::ONDC:TRV11" + }, + "contact": { + "phone": "7364123941" + }, + "person": { + "name": "John Doe" + } + }, + "cascaded_level": 1 + } + ] + } + } + } +} \ No newline at end of file diff --git a/TRV11/Chalo/flow-4/on_issue_status.json b/TRV11/Chalo/flow-4/on_issue_status.json new file mode 100644 index 0000000000..a469533e97 --- /dev/null +++ b/TRV11/Chalo/flow-4/on_issue_status.json @@ -0,0 +1,98 @@ +{ + "context": { + "domain": "ONDC:TRV11", + "country": "IND", + "city": "std:0661", + "action": "on_issue_status", + "timestamp": "2024-12-10T13:10:37.183Z", + "ttl": "PT2H", + "core_version": "1.0.0", + "bap_id": "dev-ondc.chalo.com", + "bap_uri": "https://dev-ondc.chalo.com/buyer/v1", + "bpp_id": "dev-ondc.chalo.com", + "bpp_uri": "https://dev-ondc.chalo.com/seller/v1", + "transaction_id": "6baa811a-6cbe-4ad3-94e9-cbf96aaff343", + "message_id": "7cbb811a-6cbe-4ad3-94e9-cbf96bbgg343" + }, + "message": { + "issue": { + "id": "I1", + "issue_actions": { + "respondent_actions": [ + { + "respondent_action": "PROCESSING", + "short_desc": "Complaint is being processed", + "updated_at": "2024-12-10T13:02:36.246Z", + "updated_by": { + "org": { + "name": "dev-ondc.chalo.com::ONDC:TRV11" + }, + "contact": { + "phone": "7364123941" + }, + "person": { + "name": "John Doe" + } + }, + "cascaded_level": 1 + }, + { + "respondent_action": "RESOLVED", + "short_desc": "Complaint resolved", + "updated_at": "2024-12-10T13:05:36.246Z", + "updated_by": { + "org": { + "name": "dev-ondc.chalo.com::ONDC:TRV11" + }, + "contact": { + "phone": "7364123941" + }, + "person": { + "name": "John Doe" + } + }, + "cascaded_level": 1 + } + ] + }, + "created_at": "2024-12-10 13:02:35.983", + "updated_at": "2024-12-10 13:02:35.983", + "resolution_provider": { + "type": "TRANSACTION-COUNTERPARTY-NP", + "organization": { + "org": { + "name": "dev-ondc.chalo.com::ONDC:TRV11" + }, + "contact": { + "phone": "7364123941" + }, + "person": { + "name": "John Doe" + } + }, + "resolutionSupport": { + "contact": { + "phone": "9949595059" + }, + "gros": [ + { + "contact": { + "phone": "9605960796" + }, + "person": { + "name": "Sam D" + }, + "gro_type": "TRANSACTION-COUNTERPARTY-NP-GRO" + } + ] + } + }, + "resolution": { + "short_desc": "Refund to be initiated", + "long_desc": "For this complaint, refund is to be initiated", + "action_trigerred": "REFUND", + "refund_amount": "100" + } + } + } +} \ No newline at end of file