If there is a delivery delay and the buyer is ok with the delay, should the buyer app cancel the order pre-emptively?

[kishorgandham]

We are told that buyer apps can cancel an order if delivery is delayed beyond TAT communicated by the seller app. If there are genuine reasons for delay of the order like customer not available or if the buyer is aware of the delay and ok with that, should the buyer app be cancelling orders pre-emptively? Can this not be managed through IGM? In the sense, if the buyer is unhappy, he/she could raise an issue and then the buyer app could take a decision to cancel.

Refer to related issue here: #100