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Unable to access the web admin account #207

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tinu85 opened this issue Jan 11, 2016 · 9 comments
Closed

Unable to access the web admin account #207

tinu85 opened this issue Jan 11, 2016 · 9 comments
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@tinu85
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tinu85 commented Jan 11, 2016

I have followed the installation instructions for Ubuntu 14.04(Trusty),however i am unable to login to the web admin using https://10.1.114.64/admin/ where 10.1.114.64 is my API Umbrella host,i tried to login with Mozilla Persona ,i got verified in Mozilla ,but i get the following error message finally :
The account for '[email protected]' is not authorized to access the admin. Please contact us for further assistance.

Please Note: I have added the email id in the api-umbrella.yml config file as well

@GUI
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GUI commented Jan 14, 2016

@tinu85: Did you happen to edit the /etc/api-umbrella/api-umbrella.yml file to add your e-mail address after you had already started API Umbrella? That's one reason I could think of that your initial account might not be working. You could try running sudo /etc/init.d/api-umbrella restart and logging again to see if that works.

If it's not that, then I'd maybe check the formatting and indentation of your /etc/api-umbrella/api-umbrella.yml file. Does it look like this?

web:
  admin:
    initial_superusers:
      - [email protected]

@mitchellfranklin
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I am also getting this error, I have made sure the file like above (Except for the # in front of the lines) is the same

@GUI
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GUI commented Mar 1, 2016

@mitchellfranklin: So do you mean that you do have # symbols in front of the lines? In other words, does your file look like?

# web:
#   admin:
#     initial_superusers:
#       - [email protected]

If so, those # symbols are comments in YAML files, so you'll actually need to remove those to uncomment the lines (so they are effective):

web:
  admin:
    initial_superusers:
      - [email protected]

You'll then need to restart API Umbrella after making any changes to this file (sudo /etc/init.d/api-umbrella restart).

But if I'm misunderstanding, or you're still running into any issues with those lines uncommented, let us know.

@mitchellfranklin
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No that is perfect - I thought it might be the case however the doco from what I can see does not state removing the # just to add in your email - thanks heaps

@tariq452
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tariq452 commented Sep 30, 2016

it's give me same error API key signup unexpectedly failed

`services:

  • general_db
  • log_db
  • router
  • web
    web:
    admin:
    initial_superusers:
    - [email protected]
    auth_strategies:
    enabled:
    - github
    - google
    - persona
    github:
    client_id:
    client_secret:
    google:
    client_id:
    client_secret:
    elasticsearch:
    hosts:
    • http://127.0.0.1:14002
      mongodb:
      url: mongodb://127.0.0.1:14001/api_umbrella
      nginx:
      workers: 4
      gatekeeper:
      workers: 4
      `

@coobr01
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coobr01 commented Dec 28, 2016

I'm having the same issue. I'm using Docker on Windows but I do have the correct entry in /etc/api-umbrella/api-umbrella.yml

web:
  admin:
    initial_superusers:
      - [email protected]

when I access https://127.0.0.1/admin

I don't get an option to login.

image

@GUI
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GUI commented Jan 4, 2017

@coobr01: Since Persona recently shut down, you'd need to setup one of the other login options. However, if you're just interested in testing, see #323 for a potential workaround. (However, we're also working on a local login option to make this easier in the next release.)

@coobr01
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coobr01 commented Jan 4, 2017

Thanks, that worked. The app_env: development parameter should probably be added to the setup section at https://api-umbrella.readthedocs.io/en/latest/getting-started.html#setup. I only say that because the default "initial_superusers" parameters don't seem to work at the moment.

@GUI GUI added this to the v0.14.0 milestone Feb 6, 2017
@GUI
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GUI commented Feb 23, 2017

v0.14.0 is released with a local login option, which should make this setup easier.

@GUI GUI closed this as completed Feb 23, 2017
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