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@@ -35,3 +35,5 @@ We introduce SumBot, a tool that automates the task of summarizing long messages
 1. :briefcase: **Business Professionals:** Managers and executives who need to keep up with a large volume of business communications and reports. SumBot can help them efficiently extract key information from extensive documents.
 
 2. :mortar_board: **Students:** Students who want to summarize lengthy texts, academic articles, or study documents to save time when reviewing content.
+
+3. :telephone_receiver: **Customer Support Teams:** Support agents who need to quickly understand customer concerns in lengthy conversations. SumBot can help summarize customer interactions.