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Hi,
This is a great app, unfortunately I am having a couple of issues and am in need of some assistance. I have installed both the Helper and Scenario but the latter keeps disappearing from my SmartApps. When this happens is it disconnects from the Alexa and I have to create it again, repeatedly. I can't seem to keep it longer than 30 mins or so. I have also noticed that if reviewing my SmartApps on another mobile device (iOS), this app often does not show at all on the secondary device (even while functioning correctly with Alexa). I have also had an issue with the Alexa Switch, where when I used Alexa to change the volume on a Sonos device it would show, then instantly go back to the volume before the change. Even manual changes in device would result in the same issue. I was able to resolve this by going back to the previous version (Virtual Dimmer 1.1.0). Any assistance or information on something I may be doing incorrectly would be greatly appreciated, as when it is working for me it is awesome!
Best regards,
Gene
The text was updated successfully, but these errors were encountered:
Updated:
I figured out the Alexa Helper issue, however I am still using the Virtual Dimmer to avoid the volume issue. Also, will this app support EcoBee3 or the Denon control device for volume in the future?
Hi,
This is a great app, unfortunately I am having a couple of issues and am in need of some assistance. I have installed both the Helper and Scenario but the latter keeps disappearing from my SmartApps. When this happens is it disconnects from the Alexa and I have to create it again, repeatedly. I can't seem to keep it longer than 30 mins or so. I have also noticed that if reviewing my SmartApps on another mobile device (iOS), this app often does not show at all on the secondary device (even while functioning correctly with Alexa). I have also had an issue with the Alexa Switch, where when I used Alexa to change the volume on a Sonos device it would show, then instantly go back to the volume before the change. Even manual changes in device would result in the same issue. I was able to resolve this by going back to the previous version (Virtual Dimmer 1.1.0). Any assistance or information on something I may be doing incorrectly would be greatly appreciated, as when it is working for me it is awesome!
Best regards,
Gene
The text was updated successfully, but these errors were encountered: