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Blank Popup on Brave #4782

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Strernd opened this issue Jul 12, 2018 · 7 comments
Closed

Blank Popup on Brave #4782

Strernd opened this issue Jul 12, 2018 · 7 comments

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@Strernd
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Strernd commented Jul 12, 2018

Expected Behavior
The MetaMask extension popup opens as usually
Actual Behavior
The popup is empty. Screenshot Brave
I am experiencing this behavior since half an hour. Reinstall and restarts haven't solved the problem.
Browser Used
Brave 0.23.31
and Chrome 67.0.3396.99
Operating System Used
Mac 10.13.4

@Strernd Strernd changed the title Popup is white Popup is white/empty Jul 12, 2018
@bdresser bdresser changed the title Popup is white/empty Popup is white/empty on Brave Jul 12, 2018
@rdymac
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rdymac commented Jul 12, 2018

Hello @Strernd, I've just fixed it by going to Mac tools bar > Brave > Quit Brave (or CMD+Q).

I had to do it twice for the 4.8.0 version that have just been added to Brave to work correctly and load the UI, both in the extension icon and in tab: chrome-extension://nkbihfbeogaeaoehlefnkodbefgpgknn/home.html

@onchainguy-btc
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Same issue for me 😞

@bdresser
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@seb0zz as @rdymac mentioned, try closing brave and re-opening, maybe a few times. Does that help?

@onchainguy-btc
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Tried a few times and it didn't work. Now I just came back from dinner and it worked ¯_(ツ)_/¯

@bdresser
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Ok thanks for the report. Glad it's working.

We'll leave this open for a little bit to see if others experience the same.

@Strernd
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Strernd commented Jul 13, 2018

Issue is still open for me

@tmashuang
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Close this issue in favor of #4894 which seems to be more active, if anyone else finds themselves here feel free to contact https://support.metamask.io with some additional information to help solve the issue.

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