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[Bug]: Metamask Extension Stuck on Loading State #23323

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prohimone opened this issue Mar 5, 2024 · 15 comments
Closed

[Bug]: Metamask Extension Stuck on Loading State #23323

prohimone opened this issue Mar 5, 2024 · 15 comments
Labels
external-contributor INVALID-ISSUE-TEMPLATE Issue's body doesn't match any issue template. regression-prod-11.7.2 Regression bug that was found in production in release 11.7.2 Sev1-high High severity; partial loss of service with severe impact upon users, with no workaround. team-extension-platform type-bug

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@prohimone
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prohimone commented Mar 5, 2024

Describe the bug

Metamask stuck on loading state on startup (similar to during issue #22355) this time on brave and I get an error below:

TypeError: globalThis.stateHooks.getPersistedState is not a function
  at i.o [as getMetaMetricsEnabled] (sentry-install.js:1:3225)
  at sentry-install.js:1:2377
  at sentry-install.js:1:128163
  at new i (sentry-install.js:1:359558)
  at i._notifyEventProcessors (sentry-install.js:1:128071)
  at sentry-install.js:1:128399
  at new i (sentry-install.js:1:359558)
  at i._notifyEventProcessors (sentry-install.js:1:128071)
  at sentry-install.js:1:128399
  at new i (sentry-install.js:1:359558)
  at i._notifyEventProcessors (sentry-install.js:1:128071)
  at sentry-install.js:1:128399
  at new i (sentry-install.js:1:359558)
  at i._notifyEventProcessors (sentry-install.js:1:128071)
  at sentry-install.js:1:128399
  at new i (sentry-install.js:1:359558)
  at i._notifyEventProcessors (sentry-install.js:1:128071)
  at i.applyToEvent (sentry-install.js:1:127862)
  at n.prepareEvent (sentry-install.js:1:157348)
  at u._prepareEvent (sentry-install.js:1:103677)
  at u._prepareEvent (sentry-install.js:1:56531)
  at u._processEvent (sentry-install.js:1:104472)
  at u._captureEvent (sentry-install.js:1:103735)
  at u.captureEvent (sentry-install.js:1:100833)
  at sentry-install.js:1:110904
  at u._withClient (sentry-install.js:1:113203)
  at u.captureEvent (sentry-install.js:1:110881)
  at d (sentry-install.js:1:71844)
  at sentry-install.js:1:70873
  at h (sentry-install.js:1:338033)
  at l.onerror (sentry-install.js:1:337477)

Expected behavior

No response

Screenshots/Recordings

No Response

Steps to reproduce

  1. Click the metamask extension
  2. Stuck on first load

Version

11.7.2

Build type

None

Browser

Brave

Operating system

MacOS

Hardware wallet

No response

Additional context

No response

Severity

No response

@github-project-automation github-project-automation bot moved this to To be fixed in Bugs by severity Mar 5, 2024
@metamaskbot metamaskbot added external-contributor regression-prod-11.7.2 Regression bug that was found in production in release 11.7.2 INVALID-ISSUE-TEMPLATE Issue's body doesn't match any issue template. labels Mar 5, 2024
@shazow
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shazow commented Mar 6, 2024

A lot of recent reviews agree:
image

@cryptodigi
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cryptodigi commented Mar 7, 2024

still problems after update to 11.11.3 on chrome

mmerrors

image

image

@cryptodigi
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same issues on 11.11.4

@cryptodigi
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cryptodigi commented Mar 10, 2024

error still present, not able to get to password prompt, always loading, on chrome

@GeorgePapageorgakis
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Same for Firefox. Is this bug on purpose to lock people out of their funds? What is going on? Time to switch wallets...

@gauthierpetetin
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Contributor

Still present in 11.11.4: #23409

@gauthierpetetin gauthierpetetin added Sev1-high High severity; partial loss of service with severe impact upon users, with no workaround. team-extension-platform labels Mar 14, 2024
@cryptodigi
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cryptodigi commented Mar 14, 2024

still loading forever on 11.12.0 on chrome

@cryptodigi
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SES_UNHANDLED_REJECTION: (TypeError#2)

still get this error on 11.12.1

@cryptodigi
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still loading forever on 11.12.4

@cryptodigi
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still present on 11.14.0

please do something about it, there are funds on our wallets, is not acceptable that an extension corrupts like this

@gauthierpetetin
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Hi everyone, if you're still facing a similar issue, this issue is the possible cause: #9196

@github-project-automation github-project-automation bot moved this from To be fixed to Fixed in Bugs by team Jun 14, 2024
@github-project-automation github-project-automation bot moved this from To be fixed to Fixed in Bugs by severity Jun 14, 2024
@cryptodigi
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not fixed

v 11.16.14 chrome for win10 still loading forever

image
image
image

@gauthierpetetin gauthierpetetin closed this as not planned Won't fix, can't repro, duplicate, stale Jul 3, 2024
@cryptodigi
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is this a joke????

@gauthierpetetin
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gauthierpetetin commented Jul 3, 2024

Hi @cryptodigi ,
Just to clarify on the above, I updated the status from "Closed as completed" into "Closed as not planned", because:

  • "Closed as completed" was not accurate since the bug isn't solved, we're still trying to solve it
  • "Closed as not planned" is the status to use for duplicate issues, which is accurate in this case

Indeed, we're trying to fix this issue (#9196) which we believe has the same root cause

@cryptodigi
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Hi @cryptodigi , Just to clarify on the above, I updated the status from "Closed as completed" into "Closed as not planned", because:

  • "Closed as completed" was not accurate since the bug isn't solved, we're still trying to solve it
  • "Closed as not planned" is the status to use for duplicate issues, which is accurate in this case

Indeed, we're trying to fix this issue (#9196) which we believe has the same root cause

cool thanks

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Labels
external-contributor INVALID-ISSUE-TEMPLATE Issue's body doesn't match any issue template. regression-prod-11.7.2 Regression bug that was found in production in release 11.7.2 Sev1-high High severity; partial loss of service with severe impact upon users, with no workaround. team-extension-platform type-bug
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