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Preview of some letter images broken #3

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MonikaBarget opened this issue Apr 13, 2018 · 5 comments
Open

Preview of some letter images broken #3

MonikaBarget opened this issue Apr 13, 2018 · 5 comments
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bug Something isn't working requires more details The issue description is not complete

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@MonikaBarget
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Some letter images in OMEKA have no preview at all: cf. letter #4722. Wrong upload format?

@MonikaBarget MonikaBarget added the bug Something isn't working label Apr 13, 2018
@fabianoP fabianoP added the requires more details The issue description is not complete label Apr 16, 2018
@fabianoP
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Cannot find letter #4722 was it deleted?

@MonikaBarget
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Example:

image

@MonikaBarget
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Yes, the uploader seems to have deleted image 4722, but many other images have the same issue.

@MonikaBarget
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@MonikaBarget
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MonikaBarget commented Apr 24, 2018

This is the file information of one of the images which isn't displayed correctly: http://xl1916apps.mucampus.ie/diyhistory/admin/files/show/11396

image

It seem that the contributor uploaded a JPEG file, and the size shows that the file was not "empty". If the file is too large for upload or if some conversion error occurred, we should maybe implement a feature in the upload form that warns contributors before they press the "submit" button. In cases like these, we have no possibility at all to retrieve the images ourselves, and if the uploader does not give us contact information, we cannot even let them know their images broke.

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