Gaming device being detected, but no inputs

[Assamita81]

Hi. I built a gaming device using this library and an Arduino Pro Micro. I tested it in my computer and it worked perfectly fine. Then I shipped it out, and the recipient of the device reported that when he plugs it in, Windows detects it, and you can see the device in his devive manager list, but no inputs are recorded. Besides wires being disconnected during transport, is there any other possible problem causing this? I don't think you need drivers for the Arduino Pro Micro when it's configured as a gaming device, do you?

[Assamita81]

Please ignore. I believe it's just some loose wires

[MHeironimus]

I see you replied before I finished this response. I'm going to post anyway, in case it is helpful for someone else.

I don't think you need drivers for the Arduino Pro Micro when it's configured as a gaming device, do you?

No, the default Windows HID drivers should work just fine.

I would recommend having the recipient try plugging it into another machine to see if they see the same issue.

Depending on how technical your recipient is, you could have them re-program the device with one of the test sketches. You will probably need to modify the test sketch to always run, rather than requiring pin A0 to be grounded (unless you have that pin wired to a button the user could press for testing). If the test sketch worked, that implies a wiring issue. If the test sketch does not work, that implies an issue with the Arduino itself. The user would then need to re-program the device with the correct sketch file for your actual device you put together.