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We want to hold state data about users that is specific to an agent but broad for them across all channels.
A good example is credits. Creating a whole table for this isn't great and doesn't scale. A flexible JSON store can be used by many different plugins.
The text was updated successfully, but these errors were encountered:
lalalune
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We want to hold state data about users that is specific to an agent but broad for them across all channels.
A good example is credits. Creating a whole table for this isn't great and doesn't scale. A flexible JSON store can be used by many different plugins.
The text was updated successfully, but these errors were encountered: