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Intel RealSense Viewer says, 'No Frames Received' When connecting to d400 Depth Camera #10801

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Braykoff opened this issue Aug 23, 2022 · 0 comments · May be fixed by bitbrain-za/librealsense#11

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@Braykoff
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librealsense 2.50.0 RELEASE
OS Windows
Name Intel RealSense D435
Serial Number 934222071685
Firmware Version 05.13.00.50
Advanced Mode YES
Camera Locked YES
Usb Type Descriptor 2.1
Product Line D400
Asic Serial Number 935523022947
Firmware Update Id 935523022947

I opened the app, plugged in my D435 depth camera, and it says, 'no frames received'.
Screenshot:
image

Log:

21:02:53 [Info]  - librealsense version: 2.50.0

21:02:53 [Info] C:\jenkins_sys_rsbuild\workspace\LRS_windows_compile_pipeline\src\rs.cpp:2688 - Framebuffer size changed to 1709 x 818
21:02:53 [Info] C:\jenkins_sys_rsbuild\workspace\LRS_windows_compile_pipeline\src\rs.cpp:2688 - Window size changed to 1709 x 818
21:02:53 [Info] C:\jenkins_sys_rsbuild\workspace\LRS_windows_compile_pipeline\src\rs.cpp:2688 - Scale Factor is now 1
21:02:54 [Info] C:\jenkins_sys_rsbuild\workspace\LRS_windows_compile_pipeline\src\context.cpp:382 - Found 1 RealSense devices (mask 0xfe)
21:02:54 [Info] c:\jenkins_sys_rsbuild\workspace\lrs_windows_compile_pipeline\common\post-processing-filter.h:51 - Starting Face Detection : OpenVINO
21:02:54 [Info] C:\jenkins_sys_rsbuild\workspace\LRS_windows_compile_pipeline\tools\realsense-viewer\openvino-face-detection.cpp:109 - Loading CPU extensions...
21:02:54 [Info] C:\jenkins_sys_rsbuild\workspace\LRS_windows_compile_pipeline\wrappers\openvino\rs-vino\object-detection.cpp:73 - Loading object detection model from: face-detection-adas-0001.xml
21:02:55 [Info] C:\jenkins_sys_rsbuild\workspace\LRS_windows_compile_pipeline\wrappers\openvino\rs-vino\age-gender-detection.cpp:67 - Loading age/gender model from: age-gender-recognition-retail-0013.xml
21:02:55 [Info]  - Intel RealSense D435 was selected as a default device
21:02:56 [Info]  - No online SW / FW updates available
21:02:56 [Debug]  - Current FW >= Bundled FW for: Intel RealSense D435      (S/N 934222071685)
Current Version: 05.13.00.50
Recommended Version: 05.13.00.50
21:02:58 [Info]  - Starting streaming of Depth...
21:02:58 [Info] C:\jenkins_sys_rsbuild\workspace\LRS_windows_compile_pipeline\src\sensor.cpp:1474 - Request: Z16 Depth, 
Resolved to: Z16 Depth, 
21:03:01 [Info]  - Starting streaming of Color...
21:03:01 [Info] C:\jenkins_sys_rsbuild\workspace\LRS_windows_compile_pipeline\src\sensor.cpp:1474 - Request: RGB8 Color, 
Resolved to: YUYV Color, 

Device Settings:

{
    "device": {
        "fw version": "05.13.00.50",
        "name": "Intel RealSense D435",
        "product line": "D400"
    },
    "parameters": {
        "aux-param-autoexposure-setpoint": "1536",
        "aux-param-colorcorrection1": "0.298828",
        "aux-param-colorcorrection10": "-0",
        "aux-param-colorcorrection11": "-0",
        "aux-param-colorcorrection12": "-0",
        "aux-param-colorcorrection2": "0.293945",
        "aux-param-colorcorrection3": "0.293945",
        "aux-param-colorcorrection4": "0.114258",
        "aux-param-colorcorrection5": "-0",
        "aux-param-colorcorrection6": "-0",
        "aux-param-colorcorrection7": "-0",
        "aux-param-colorcorrection8": "-0",
        "aux-param-colorcorrection9": "-0",
        "aux-param-depthclampmax": "65536",
        "aux-param-depthclampmin": "0",
        "aux-param-disparityshift": "0",
        "controls-autoexposure-auto": "True",
        "controls-autoexposure-manual": "8500",
        "controls-color-autoexposure-auto": "True",
        "controls-color-autoexposure-manual": "156",
        "controls-color-backlight-compensation": "0",
        "controls-color-brightness": "0",
        "controls-color-contrast": "50",
        "controls-color-gain": "64",
        "controls-color-gamma": "300",
        "controls-color-hue": "0",
        "controls-color-power-line-frequency": "3",
        "controls-color-saturation": "64",
        "controls-color-sharpness": "50",
        "controls-color-white-balance-auto": "True",
        "controls-color-white-balance-manual": "4600",
        "controls-depth-gain": "16",
        "controls-laserpower": "150",
        "controls-laserstate": "on",
        "ignoreSAD": "0",
        "param-amplitude-factor": "0",
        "param-autoexposure-setpoint": "1536",
        "param-censusenablereg-udiameter": "9",
        "param-censusenablereg-vdiameter": "9",
        "param-censususize": "9",
        "param-censusvsize": "9",
        "param-depthclampmax": "65536",
        "param-depthclampmin": "0",
        "param-depthunits": "1000",
        "param-disableraucolor": "0",
        "param-disablesadcolor": "0",
        "param-disablesadnormalize": "0",
        "param-disablesloleftcolor": "0",
        "param-disableslorightcolor": "0",
        "param-disparitymode": "0",
        "param-disparityshift": "0",
        "param-lambdaad": "800",
        "param-lambdacensus": "26",
        "param-leftrightthreshold": "24",
        "param-maxscorethreshb": "2047",
        "param-medianthreshold": "500",
        "param-minscorethresha": "1",
        "param-neighborthresh": "7",
        "param-raumine": "1",
        "param-rauminn": "1",
        "param-rauminnssum": "3",
        "param-raumins": "1",
        "param-rauminw": "1",
        "param-rauminwesum": "3",
        "param-regioncolorthresholdb": "0.0499022",
        "param-regioncolorthresholdg": "0.0499022",
        "param-regioncolorthresholdr": "0.0499022",
        "param-regionshrinku": "3",
        "param-regionshrinkv": "1",
        "param-robbinsmonrodecrement": "10",
        "param-robbinsmonroincrement": "10",
        "param-rsmdiffthreshold": "4",
        "param-rsmrauslodiffthreshold": "1",
        "param-rsmremovethreshold": "0.375",
        "param-scanlineedgetaub": "72",
        "param-scanlineedgetaug": "72",
        "param-scanlineedgetaur": "72",
        "param-scanlinep1": "60",
        "param-scanlinep1onediscon": "105",
        "param-scanlinep1twodiscon": "70",
        "param-scanlinep2": "342",
        "param-scanlinep2onediscon": "190",
        "param-scanlinep2twodiscon": "130",
        "param-secondpeakdelta": "325",
        "param-texturecountthresh": "0",
        "param-texturedifferencethresh": "0",
        "param-usersm": "1",
        "param-zunits": "1000"
    },
    "schema version": 1,
    "viewer": {
        "stream-depth-format": "Z16",
        "stream-fps": "15",
        "stream-height": "480",
        "stream-width": "640"
    }
}

How do I view the stream?

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