No frame received!

[AMITKUMARMALLICK18]

librealsense	2.50.0 RELEASE
OS	Linux
Name	Intel RealSense D455
Serial Number	037322251658
Firmware Version	05.13.00.50
Advanced Mode	YES
Camera Locked	YES
Usb Type Descriptor	3.2
Product Line	D400
Asic Serial Number	035723061890
Firmware Update Id	035723061890

Please provide a description of the problem

[AMITKUMARMALLICK18]

It works fine for the first time opening realsense viewer. But next onwards: "No Frame Received." Again, unplugging the cable and plugging works fine and exacts the same repeats. Please look into it.

[MartyG-RealSense]

Hi @AMITKUMARMALLICK18 An example of a case where this issue has been previously experienced is #1889

Some RealSense users in that case resolved the problem by updating their camera firmware driver, though you are already using the latest firmware version and so cannot update to a newer version yet.

Conceivably, a firmware downgrade to the previous firmware version 5.12.15.50 could have the same problem-resolving effect.

https://dev.intelrealsense.com/docs/firmware-releases#d400-series-firmware-downloads

[MartyG-RealSense]

Hi @AMITKUMARMALLICK18 Do you require further assistance with this case, please? Thanks!

[MartyG-RealSense]

Case closed due to no further comments received.