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This page covers types of Aidbox licenses and describes Aidbox Support tiers. |
Aidbox offers developers a smooth path from a tiny digital health app prototype to a country-wide deployment of a global healthcare solution. Health Samurai is always around to ensure developers get all the necessary support.
| Aidbox Edition | Price |
| Aidbox production license | $ |
| Development license | free |
A production license allows running Aidbox for 14 days (trial) and then can be extended by the Health Samurai team for production usage with PHI data. Please contact us for more details.
A development license allows you to store not more than 5 GB of data in your database.
When you reach your database size limit, you’ll receive 3 types of messages - warning, error message, and blocking message:
{% tabs %}
{% tab title="Warning" %}
Your database (name of your database) size 4.9 GiB is about to exceed the license limit 5.0 GiB, in that case your process is going to shutdown. Please review database size or contact us for further information.
{% endtab %}
{% tab title="Error" %}
Your database (name of your database) size is 5.7 GiB and it's above license limit 5.0 GiB. Please review database size or contact us for further information.
{% endtab %}
{% tab title="Blocking" %}
Your database (name of your database) size is 33.7 GiB and it's above license limit 5.0 GiB, your process is going to shutdown in 60 minutes. Please review database size or contact us for further information.
{% endtab %}
{% endtabs %}
You can get a turn-key production-ready Aidbox as a SaaS to start your development in minutes.
{% content-ref url="../getting-started-1/run-aidbox/run-aidbox-as-a-saas/aidbox-as-a-saas-on-aws.md" %} aidbox-as-a-saas-on-aws.md {% endcontent-ref %}
For non-profit educational institutions, the Health Samurai provides Aidbox licenses that can be used for instructional and non-commercial academic research. Please contact us for more information.
We know that starting with new technology is a challenge. That's why we are inviting Aidbox users to subscribe to one of Aidbox Support tiers from their first days with Aidbox. It might be the time when you need Aidbox Support the most.
Health Samurai offers four support tiers: Basic, Professional, Enterprise, and Ultimate. Below is what you need to know about each of them:\
| Aidbox Support | What is included | Price |
|---|---|---|
| Basic Support |
|
$ |
| Professional Support |
|
$$ |
| Enterprise Support |
|
$$$ |
| Ultimate Support |
|
$$$$ |
** - during the next three releases
If you have a development team ready to start, but need that extra expertise to get started or move faster, we can help you at any stage. Aidbox professional services include:
- Aidbox provisioning and maintenance in customers' infrastructure
- Aidbox production-ready deployment as a project
- Aidbox development quick start training
- Operations quick start training
- Migration from another FHIR server/platform to Aidbox
- Project bootstrapping
- Performance tuning and optimization
- Major version upgrade
We can also work with you to build a custom engagement that suits your needs. Please contact us for more info.
Aidbox license can be received for a trial period at no cost with the purchase of Aidbox Support. Do not fight your problems alone; get Aidbox Support and Health Samurai on your side!
- 1 month with Basic support
- 2 months with Professional support
- 3 months with Enterprise or Ultimate support
To learn about pricing, please get in touch with us.