Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Unable to choose and create download folder #622

Closed
franco27 opened this issue Jul 26, 2024 · 11 comments
Closed

Unable to choose and create download folder #622

franco27 opened this issue Jul 26, 2024 · 11 comments

Comments

@franco27
Copy link

Hello

Gopeed Version: 1.5.7.

I just discovered your download manager for android on my smartphone.

I am having trouble setting the download folder because there is an error message.
I want to point out that in the phone settings, I have authorized or enabled permission to access storage for your application.
I have also enabled permission to run in the background and disabled battery optimization.

Unfortunately, I am still unable to change the setting. The error message is still displayed. See the screenshot.

My smartphone system configuration
Xiaomi Redmi 8
Android Version 10 Android 10
MIUI V12.5.2.0.QCNEUXM

Architecture 64-bit

Instruction sets
arm64-v8a armeabi-v7a armeabi Qualcomm® Snapdragon™ 439

CPU 4 x Cortex-A53
Cores 8
RAM size 4 GB

@franco27
Copy link
Author

az_recorder_20240726_222528_edited.jpg

@monkeyWie
Copy link
Member

It seems that there is no permission to access external storage, this is a limitation of the Android, most models and operating systems can be accessed normally, if you can't switch to the external download directory, it will automatically fall back to the APP internal storage directory.

@franco27
Copy link
Author

I did not receive a prompt to enable storage access permission from Gopeed on my mobile phone. However, I went to the Android settings for your app and enabled storage access permission and granted permission to your app.

I still have this error message that is preventing me from choosing the download folder on my phone.
The default folder is a user folder or for user data of your app, and I do not want to download there.

@monkeyWie
Copy link
Member

I understand what you mean, but it's not a permission grant issue, it's that some Android phones just can't access external storage, unfortunately, there is no solution right now, I can only try to check write permissions and fallback it.

@franco27
Copy link
Author

franco27 commented Aug 2, 2024

To read your message, it seems that my mobile phone has a problem. I know that Xiaomi brand phones can have issues with various aspects of this system. Having tried many download managers on the Play Store and F-Droid, I thought it was important to report this to you because it is only with yours that I have problems configuring the download folder.

Currently, I am using Download Navi, an open-source download manager as well, but I was looking for another one since the latest version dates back to 2021. However, it works perfectly on my Xiaomi phone, and I can configure the download folder. The other download managers I tested on the Play Store, such as ADM, 1DM, FDM, and Turbo Download Manager, have not caused me any issues configuring the download folder.

When I mentioned that I didn't receive a prompt inviting me to allow access to storage, it's because with the other apps, I had that prompt showing the Android file manager, and in the Android file manager, there was an "Allow" button that appeared on the screen.

However, on my second, more recent phone which is running Android 14 and is a Motorola, I have no issues with your download manager.

@monkeyWie
Copy link
Member

I want to build a fixed apk, can you help me test it?

@franco27
Copy link
Author

I don't know anything about computer programming, but I can help you test an APK version.

@monkeyWie
Copy link
Member

monkeyWie commented Aug 22, 2024

Hello, you can test this APK, it will request grant storage permission when toggle to Download directory.

https://drive.google.com/file/d/1AAu07xoBfsXTF1h_cDTB0ifnxGTmm62n/view?usp=sharing

@franco27
Copy link
Author

franco27 commented Aug 22, 2024

I just tested the APK file. You have resolved the issue, and I can now choose the "downloads" folder on the mobile phone Android 10. The folder is created (Gopeed). Thank you.

@monkeyWie
Copy link
Member

Ok, it will be release in next version

@monkeyWie
Copy link
Member

fixed in v1.5.9

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
None yet
Projects
None yet
Development

No branches or pull requests

2 participants