Crash on the windows 10

[ccwanggl]

My system info as blow picture:

Just open a black window and closed quickly.

[George-R-Heath]

Hi,
I am also running on Windows 10 on the same version as you. Upon opening the app, I get the black window (Windows Command Shell console), this is normal for the app. Does the window close by itself? If not leave it open, the NanoLocz GUI will be loading, it can take 1-2min to appear but once its appeared it should run quickly.

Alternatively Windows may be blocking the app as you open it?

Thanks,
George