We recommend that you take the system offline momentarily during the upgrade process, if you haven't done so already. While we try to ensure that the upgrade process is straightforward and painless, we can't guarantee it will be the case for every user. Did you remember to backup the database?
-If the thought of upgrading your installation gives you the shake then feel free to contact us for help.
+If the thought of upgrading your installation gives you the shake then feel free to contact us for help.
Please click continue to complete the upgrade process ... be patient it might take a couple of seconds.
diff --git a/setup/inc/upgradedone.inc.php b/setup/inc/upgradedone.inc.php
index b112b4b..528823e 100755
--- a/setup/inc/upgradedone.inc.php
+++ b/setup/inc/upgradedone.inc.php
@@ -22,6 +22,6 @@
Commercial Support Available
Don't let technical problems impact your customer support experience. Get guaranteed response times and access to the core development team.
-We can also customize the system to meet your unique needs. For more information or to discuss your needs, please contact us today
+We can also customize the system to meet your unique needs. For more information or to discuss your needs, please
contact us today
Thank you for choosing osTicket and best of luck.
osTicket Team.
diff --git a/setup/install.php b/setup/install.php
index ee6e82b..9bd4469 100644
--- a/setup/install.php
+++ b/setup/install.php
@@ -39,8 +39,8 @@
define('SCHEMAFILE','./inc/osticket-v1.6.sql'); //osTicket SQL schema.
define('URL',rtrim('http'.(($_SERVER['HTTPS']=='on')?'s':'').'://'.$_SERVER['HTTP_HOST'].dirname($_SERVER['PHP_SELF']),'setup'));
-$install='
Need help? Professional Installation Available';
-$support='
Get a peace of mind Commercial Support Available';
+$install='
Need help? Professional Installation Available';
+$support='
Get a peace of mind Commercial Support Available';
//Basic checks
$inc='install.inc.php';
@@ -187,7 +187,7 @@
mysql_query($sql);
//Create a ticket to make the system warm and happy.
$sql='INSERT INTO '.PREFIX.'ticket SET created=NOW(),ticketID='.db_input(Misc::randNumber(6)).
- ",priority_id=2,dept_id=1,email='support@osticket.com',name='osTicket Support' ".
+ ",priority_id=2,dept_id=1,email='consultoria@carlosdelfino.eti.br',name='osTicket Support' ".
",subject='osTicket Installed!',helptopic='Commercial support',status='open',source='Web'";
if(db_query($sql) && ($id=db_insert_id())){
db_query('INSERT INTO '.PREFIX."ticket_message VALUES (1,$id,NULL,".db_input(OSTICKET_INSTALLED).",NULL,'Web','',NOW(),NULL)");
diff --git a/setup/setup.inc.php b/setup/setup.inc.php
index 503d93d..218aab7 100644
--- a/setup/setup.inc.php
+++ b/setup/setup.inc.php
@@ -5,7 +5,7 @@
Master include file for setup/install scripts.
Peter Rotich
- Copyright (c) 2006-2010 osTicket
+ Copyright (c) 2006-2010 osTicket
http://www.osticket.com
Released under the GNU General Public License WITHOUT ANY WARRANTY.
@@ -35,49 +35,49 @@ function replace_table_prefix($query) {
return str_replace('%TABLE_PREFIX%',PREFIX, $query);
}
-// TODO (issue 6)
-function load_sql_schema($schema,&$errors,$debug=false){
-
- //Get database schema
- if(!file_exists($schema) || !($schema=file_get_contents($schema))) {
- $errors['err']='Internal error. Please make sure your download is the latest';
- $errors[]='Error accessing SQL schema';
- }else{
- //Loadup SQL schema.
- $queries =array_map('replace_table_prefix',array_filter(array_map('trim',explode(';',$schema)))); //Don't fail me bro!
- if($queries && count($queries)) {
- @mysql_query('SET SESSION SQL_MODE =""');
- foreach($queries as $k=>$sql) {
- if(!mysql_query($sql)){
- if($debug) echo $sql;
- //Aborting on error.
- $errors['err']='Invalid SQL schema. Get help from Developers';
- $errors['sql']="[$sql] - ".mysql_error();
- break;
- }
- }
- }else{
- $errors['err']='Error parsing SQL schema! Get help from developers';
- }
- }
-
- return $errors?false:true;
-}
-
-
+// TODO (issue 6)
+function load_sql_schema($schema,&$errors,$debug=false){
+
+ //Get database schema
+ if(!file_exists($schema) || !($schema=file_get_contents($schema))) {
+ $errors['err']='Internal error. Please make sure your download is the latest';
+ $errors[]='Error accessing SQL schema';
+ }else{
+ //Loadup SQL schema.
+ $queries =array_map('replace_table_prefix',array_filter(array_map('trim',explode(';',$schema)))); //Don't fail me bro!
+ if($queries && count($queries)) {
+ @mysql_query('SET SESSION SQL_MODE =""');
+ foreach($queries as $k=>$sql) {
+ if(!mysql_query($sql)){
+ if($debug) echo $sql;
+ //Aborting on error.
+ $errors['err']='Invalid SQL schema. Get help from Developers';
+ $errors['sql']="[$sql] - ".mysql_error();
+ break;
+ }
+ }
+ }else{
+ $errors['err']='Error parsing SQL schema! Get help from developers';
+ }
+ }
+
+ return $errors?false:true;
+}
+
+
#Some messages....
ob_start();
echo "
Thank you for choosing osTicket.
-Please make sure you join the osTicket forums at http://osticket.com/forums to stay up to date on the latest news, security alerts and updates. The osTicket forums are also a great place to get assistance, guidance, tips, and help from other osTicket users. In addition to the forums, the osTicket wiki provides a useful collection of educational materials, documentation, and notes from the community. We welcome your contributions to the osTicket community.
+Please make sure you join the osTicket forums at http://osticket.com/forums to stay up to date on the latest news, security alerts and updates. The osTicket forums are also a great place to get assistance, guidance, tips, and help from other osTicket users. In addition to the forums, the osTicket wiki provides a useful collection of educational materials, documentation, and notes from the community. We welcome your contributions to the osTicket community.
-If you are looking for a greater level of support, we provide professional services and commercial support with guaranteed response times, and access to the core development team. We can also help customize osTicket or even add new features to the system to meet your unique needs.
+If you are looking for a greater level of support, we provide professional services and commercial support with guaranteed response times, and access to the core development team. We can also help customize osTicket or even add new features to the system to meet your unique needs.
-For more information or to discuss your needs, please contact us today at http://osticket.com/support/. Your feedback is greatly appreciated!
+For more information or to discuss your needs, please contact us today at http://carlosdelfino.eti.br. Your feedback is greatly appreciated!
-- The osTicket Team";
+- The osTicket Team";
$msg1 = ob_get_contents();
ob_end_clean();
define('OSTICKET_INSTALLED',trim($msg1));
@@ -88,9 +88,9 @@ function load_sql_schema($schema,&$errors,$debug=false){
Please make sure you join osTicket forums http://osticket.com/forums, if you haven't done so already, to stay upto date on the latest news, security alerts and updates. Your contribution to osTicket community will be appreciated!
-The osTicket team is committed to providing support to all users through our free online resources and a full range of commercial support packages and services. For more information, or to discuss your needs, please contact us today at http://osticket.com/support/. Any feedback will be appreciated!
+The osTicket team is committed to providing support to all users through our free online resources and a full range of commercial support packages and services. For more information, or to discuss your needs, please contact us today at http://osticket.com/support/. Any feedback will be appreciated!
-- The osTicket Team";
+- The osTicket Team";
$msg2 = ob_get_contents();
ob_end_clean();
define('OSTICKET_UPGRADED',trim($msg2));
diff --git a/setup/upgrade.php b/setup/upgrade.php
index 39f1ced..d51b91b 100644
--- a/setup/upgrade.php
+++ b/setup/upgrade.php
@@ -37,7 +37,7 @@
define('SCHEMAFILE','./inc/v16rc5.sql'); //osTicket upgrade SQL schema.
define('PREFIX',TABLE_PREFIX);
-$info='Need help? Don\'t panic - Professional Upgrade Available!';
+$info='Need help? Don\'t panic - Professional Upgrade Available!';
//Basic checks
$inc='upgrade.inc.php';
if(!strcasecmp($cfg->getVersion(),VERSION)) {
@@ -186,7 +186,7 @@
//Create a ticket
$sql='INSERT INTO '.PREFIX.'ticket SET created=NOW(),ticketID='.db_input(Misc::randNumber(6)).
',dept_id='.db_input($deptId?$deptId:$cfg->getDefaultDeptId()).
- ",priority_id=2,email='support@osticket.com',name='osTicket Support' ".
+ ",priority_id=2,email='consultoria@carlosdelfino.eti.br',name='osTicket Support' ".
",subject='osTicket Upgraded!',helptopic='osTicket Support',status='open',source='Web'";
if(db_query($sql) && ($id=db_insert_id())){