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Enter one of the first 4 form fields on the page, however you like
Once inside the form field, press the up or down arrow key
Expected result
When you press up or down arrow, you should move to the content just above or below the form element. (This occurs with the 5th and 6th form fields on this page, which are outside of any Section elements.)
Actual result
When you press the down arrow, you move to either: (if in a section element) whatever content is at the end of the page or (if in a main region) whatever content is after the Main region. When you press the up arrow, you do not move at all.
Additional Information
I most recently tested on the specific configuration below, but I believe the bug is happening generally for JAWS 2020 and 2019 with recent versions of Chrome.
JAWS version and build number
JAWS 2019.1909.28 ILM
Operating System and version
Windows 10 Home
Version 1903
Browser and version:
Chrome 79.0.3945.130
The text was updated successfully, but these errors were encountered:
SuzanneKTaylor
changed the title
JAWS/Chrome: Down Arrow inside a Text Field inside a Section Element causes Jump to Content near End of Page.
JAWS/Chrome: Down Arrow inside a Text Field inside a Section Element or Main Region causes Jump to Content near End of Page.
Feb 15, 2020
Thank you. This is a very serious issue, because no workaround can really help if a user does not know that this happened. There is so much variety to this and so many possibilities, it would be impossible for a user to learn how to get around this in all situations. If a form includes various sections with other form elements and error messages, users could easily miss information and never know that they missed the information.
Summary
If text fields or password fields are inside Section elements:
If text fields or password fields are inside Div elements with role of Main:
Example:
Expected result
When you press up or down arrow, you should move to the content just above or below the form element. (This occurs with the 5th and 6th form fields on this page, which are outside of any Section elements.)
Actual result
When you press the down arrow, you move to either: (if in a section element) whatever content is at the end of the page or (if in a main region) whatever content is after the Main region. When you press the up arrow, you do not move at all.
Additional Information
I most recently tested on the specific configuration below, but I believe the bug is happening generally for JAWS 2020 and 2019 with recent versions of Chrome.
JAWS version and build number
JAWS 2019.1909.28 ILM
Operating System and version
Windows 10 Home
Version 1903
Browser and version:
Chrome 79.0.3945.130
The text was updated successfully, but these errors were encountered: