unexpected mailsync error occurred

[amarbreddy]

I got the error message while adding my google account. After signing into gmail account , I get the following message .

An unexpected mailsync error occurred (134). Try again.

Please let me know what could be causing this issue.

I am using ubuntu 17.10 as an OS

[DmitryLoki]

Confirm this bug. Ubuntu 16.10, MS 1.0.8

[bengotow]

Hey! Thanks for reporting this—it sounds like a message in your mailbox is crashing the sync worker. I'm working on some additional error reporting that should make this much easier to track down and fix. Stay tuned—

[robertsheacole]

Having the same problem here! Any resolution to this?

[jessykate]

I'm also having this issue on Linux, Ubuntu 17.04, when trying to connect a G Suite email account. Firefox default browser, and I installed via the .deb.

An unexpected mailsync error occurred (134).

[Skylled]

I can reproduce this on a G Suite account with no emails.

[ThinkDigitalSoftware]

I'm having this issue trying to sync a bluehost email account. Trying to find the logs for the snap app on Ubuntu

[ShravanTata]

I have the same error. Any solutions?

[robertsheacole]

hrm...no answer...I'm done wasting my time with this app.

[ShravanTata]

Well, fair enough! I think I have wasted a fair amount of time on it too.

[jdavidbakr]

Same issue here, "View Log" does nothing.

[fcastilloec]

Installed mailsync for the first time on Ubuntu 16.04 using snap, when setting up my account using IMAP I get this error. I tried setting up on Virtualbox running Ubuntu 17.04 and there was no problem there

[pahofmann]

Installed via snap on 16.04, too and get the same error when adding an IMAP account (not gmail)

An unexpected mailsync error occurred (134)View Log

If there is any input I can provide just let me know.

[martinjurco]

Ubuntu 17.10

When installing the app via .deb package downloaded from project website I get the same error - An unexpected mailsync error occurred (134).
+
when trying to sync it after installing it via Ubuntu Software I get an error: "Could not reach https://id.getmailspring.com/onboarding?
utm_medium=N1&utm_source=0nboarding Page&N1_version=1.1.4-
22d9f20&client_edition=basic. The host name could not be
resolved.

Try Again"

[roboto-cloud]

same issue here:

Log:

Waiting for Account JSON:

Waiting for Identity JSON:
info: Identity created at 1509539227 - using ID Schema 0
critical: 
 ***
 *** A JSON exception occurred during program execution: 
 *** [json.exception.type_error.302] type must be string, but is null
 ***

critical: 
 ***
 *** A JSON exception occurred during program execution: 
 *** [json.exception.type_error.302] type must be string, but is null
 ***

critical:  *** Stack trace (line numbers are approximate):
 *** ??:?  void nlohmann::detail::from_json(nlohmann::basic_json const&, nlohmann::basic_json::string_t&)
 *** ??:?  decltype ((from_json({parm#1}, {parm#2})),((void)())) nlohmann::detail::from_json_fn::call(nlohmann::basic_json const&, string&, nlohmann::detail::priority_tag) const
 *** ??:?  void nlohmann::detail::from_json_fn::operator()(nlohmann::basic_json const&, string&) const
 *** ??:?  void nlohmann::adl_serializer::from_json(nlohmann::basic_json const&, string&)
 *** ??:?  string nlohmann::basic_json::get() const
 *** ??:?  Account::IMAPSecurity()
 *** ??:?  MailUtils::configureSessionForAccount(mailcore::IMAPSession&, shared_ptr)
 *** ??:?  runTestAuth(shared_ptr)
 *** ??:?  main
 ***

critical:  *** Stack trace (line numbers are approximate):
 *** ??:?  void nlohmann::detail::from_json(nlohmann::basic_json const&, nlohmann::basic_json::string_t&)
 *** ??:?  decltype ((from_json({parm#1}, {parm#2})),((void)())) nlohmann::detail::from_json_fn::call(nlohmann::basic_json const&, string&, nlohmann::detail::priority_tag) const
 *** ??:?  void nlohmann::detail::from_json_fn::operator()(nlohmann::basic_json const&, string&) const
 *** ??:?  void nlohmann::adl_serializer::from_json(nlohmann::basic_json const&, string&)
 *** ??:?  string nlohmann::basic_json::get() const
 *** ??:?  Account::IMAPSecurity()
 *** ??:?  MailUtils::configureSessionForAccount(mailcore::IMAPSession&, shared_ptr)
 *** ??:?  runTestAuth(shared_ptr)
 *** ??:?  main
 ***

/usr/share/mailspring/resources/app.asar.unpacked/mailsync: line 4: 13483 Aborted                 SASL_PATH="$(dirname $(realpath $0))" LD_LIBRARY_PATH="$(dirname $(realpath $0));$LD_LIBRARY_PATH" "$(dirname $0)/mailsync.bin" "$@"

[itesk8]

Waiting for Account JSON:

Waiting for Identity JSON:
info: Identity created at 1515027538 - using ID Schema 0

---

*** A fatal error occurred during program execution.
*** No details were provided about the error.

---

CREATE PROCESS FAIL:
addr2line.exe -f -i -C -s -p -e "C:\Users\loihx\AppData\Local\Mailspring\app-1.1.4\resources\app.asar.unpacked\mailsync" 75FE08C2 5BB245A5 0088FC83 0088BEC0 008CA01C 008AE99B 008B8E8C 008BBACA 009D0B3C 73F08654 77054A77 77054A47
critical: *** Stack trace:
*** RaiseException
*** CxxThrowException
*** RtlGetAppContainerNamedObjectPath
*** RtlGetAppContainerNamedObjectPath

---

critical: *** Stack trace:
*** RaiseException
*** CxxThrowException
*** RtlGetAppContainerNamedObjectPath
*** RtlGetAppContainerNamedObjectPath

---

[AspirinEny]

Confirm this bug. I'm using Ubuntu 18.04 with GNOME.

[fangpianqi]

Confirm this bug. I'm using Ubuntu 18.04 with GNOME.

same here.

[IMEVER]

Same error with MailSpring 1.1.5 on Deepin Linux

Solved, my shadowscocks problem. When I switch to vpn, then it works.

[DanielRios549]

Same here, it is not fixed 15 months later

[emersoncodetv]

sudo vim /etc/resolv.conf

Add this 2 lines on top

nameserver 8.8.8.8
nameserver 8.8.4.4

and try again.

[CodeMouse92]

Duplicate of #397

[foundry376-bot]

This issue has been mentioned on Mailspring Community. There might be relevant details there:

https://community.getmailspring.com/t/gmail-mailsync-134/422/1

[CodeMouse92]

We are in the process of migrating issues to Discourse, which can better facilitate discussion and discovery, and so GitHub Issues can focus on issues that are confirmed and slated for resolution in the near term. Learn more about the changes here.

As part of this, we've migrated this issue to Discourse:

https://community.getmailspring.com/t/gmail-mailsync-134/422

Please consider joining that community and continuing the discussion there!

We're closing and locking the issue here as part of this migration. Rest assured, this doesn't mean the issue is being discarded or ignored.

We hope to see you on Discourse soon!

-The Mailspring Team