diff --git a/docs/articles/new-expensify/connections/xero/Configure-Xero.md b/docs/articles/new-expensify/connections/xero/Configure-Xero.md index 0c65db1b4fd9..218e81c98707 100644 --- a/docs/articles/new-expensify/connections/xero/Configure-Xero.md +++ b/docs/articles/new-expensify/connections/xero/Configure-Xero.md @@ -3,4 +3,23 @@ title: Configure Xero description: Coming soon --- -# Coming soon +# FAQ + +## How do I know if a report successfully exported to Xero? + +When a report exports successfully, a message is posted in the related Expensify Chat room. + +![Insert alt text for accessibility here]({{site.url}}/assets/images/Xero_help_01.png){:width="100%"} + +## What happens if I manually export a report that has already been exported? + +When an admin manually exports a report, Expensify will warn them if the report has already been exported. If the admin chooses to export it again, it will create a duplicate report in Xero. You will need to delete the duplicate entries from within Xero. + +![Insert alt text for accessibility here]({{site.url}}/assets/images/Xero_help_05.png){:width="100%"} + +## What happens to existing reports that have already been approved and reimbursed if I enable Auto Sync? + +- If Auto Sync was disabled when your Workspace was linked to Xero, enabling it won’t impact existing reports that haven’t been exported. +- If a report has been exported and reimbursed via ACH, it will be automatically marked as paid in Xero during the next sync. +- If a report has been exported and marked as paid in Xero, it will be automatically marked as reimbursed in Expensify during the next sync. +- If a report has not yet been exported to Xero, it won’t be automatically exported.