[$250] Android - Crash when kill the app and reopen it

[lanitochka17]

If you haven’t already, check out our contributing guidelines for onboarding and email [email protected] to request to join our Slack channel!

---

Version Number: 9.0.46-1
Reproducible in staging?: Y
Reproducible in production?: N
If this was caught during regression testing, add the test name, ID and link from TestRail: N/A
Email or phone of affected tester (no customers): [email protected]
Issue reported by: Applause - Internal Team

Action Performed:

1. Install the New dot app
2. Open android app
3. Login with new gmail account
4. Complete the onboarding modal
5. Kill the app
6. Open the app

Expected Result:

App should open

Actual Result:

App crashes

Workaround:

Unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

• Android: Native
• Android: mWeb Chrome
• iOS: Native
• iOS: mWeb Safari
• MacOS: Chrome / Safari
• MacOS: Desktop

Screenshots/Videos

Add any screenshot/video evidence

Bug6628394_1728395962594.Recording__4245.mp4

View all open jobs on GitHub

Upwork Automation - Do Not Edit

• Upwork Job URL: https://www.upwork.com/jobs/~021843775413325774813
• Upwork Job ID: 1843775413325774813
• Last Price Increase: 2024-11-12

Issue Owner

Current Issue Owner: @DylanDylann

[melvin-bot]

Triggered auto assignment to @srikarparsi (DeployBlockerCash), see https://stackoverflowteams.com/c/expensify/questions/9980/ for more details.

[github-actions]

👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open `StagingDeployCash` deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:

1. Identify the pull request that introduced this issue and revert it.
2. Find someone who can quickly fix the issue.
3. Fix the issue yourself.

[srikarparsi]

Not able to reproduce on my physical ios device with a new account. Going to try on android emulator.

[thienlnam]

There's been an emerging crash in firebase that looks like it might be related here
com.expensify.chat_issue_4f8a216f0a769e684d009b28ef9bd7d4_crash_session_6705473302F5000179E748FD60E92734_DNE_0_v2_stacktrace.txt

SurfaceMountingManager.getViewState

Appears to be present in a few different versions, so maybe not a deploy blocker

[thienlnam]

Potentially related: facebook/react-native#38743

[thienlnam]

@kirillzyusko Do you think this #37891 would address this crash as well?

[srikarparsi]

I'm not able to reproduce on an emulator in production
https://github.com/user-attachments/assets/7a55635c-6cfa-4014-8dc1-3d6b43938a9d

[srikarparsi]

I am able to reproduce on staging. But reopening the app does work so it doesn't continually crash. Future quit/reopens don't crash the app either.
https://github.com/user-attachments/assets/ca340a7e-ccd4-417d-93d6-916f02cd59a8

[thienlnam]

Hmm, this crash has been happening quite a bit - perhaps we can get some eyes on this?

[melvin-bot]

Current assignee @srikarparsi is eligible for the DeployBlockerCash assigner, not assigning anyone new.

[melvin-bot]

Job added to Upwork: https://www.upwork.com/jobs/~021843775413325774813

[melvin-bot]

⚠️ This issue has had its price increased by 4x or more. Please review the issue and ensure the price is correct.

[srikarparsi]

Related to #50482

[melvin-bot]

📣 It's been a week! Do we have any satisfactory proposals yet? Do we need to adjust the bounty for this issue? 💸

[melvin-bot]

@anmurali, @srikarparsi, @DylanDylann Whoops! This issue is 2 days overdue. Let's get this updated quick!

[srikarparsi]

Discussing here

[melvin-bot]

📣 It's been a week! Do we have any satisfactory proposals yet? Do we need to adjust the bounty for this issue? 💸

[melvin-bot]

@anmurali @srikarparsi @DylanDylann this issue is now 4 weeks old, please consider:

• Finding a contributor to fix the bug
• Closing the issue if BZ has been unable to add the issue to a VIP or Wave project
• If you have any questions, don't hesitate to start a discussion in #expensify-open-source

Thanks!

[melvin-bot]

@anmurali, @srikarparsi, @DylanDylann 6 days overdue. This is scarier than being forced to listen to Vogon poetry!

[anmurali]

@srikarparsi what is the decision on this issue? Can you follow up on that thread?

[srikarparsi]

I believe we're waiting on @gedu or @adhorodyski to chime in since Callstack has been monitoring some of the crashes. I'll follow up on the thread tomorrow if there's no updates.

[melvin-bot]

@anmurali, @srikarparsi, @DylanDylann Eep! 4 days overdue now. Issues have feelings too...

[anmurali]

I am OOO, so assigning another BZ member here.

[melvin-bot]

Triggered auto assignment to @kadiealexander (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

[melvin-bot]

📣 It's been a week! Do we have any satisfactory proposals yet? Do we need to adjust the bounty for this issue? 💸

[melvin-bot]

@srikarparsi, @kadiealexander, @DylanDylann Uh oh! This issue is overdue by 2 days. Don't forget to update your issues!

[mvtglobally]

Issue not reproducible during KI retests. (First week)