Sign in – Unable to login via Magic link, Magic code expired appears

[IuliiaHerets]

If you haven’t already, check out our contributing guidelines for onboarding and email [email protected] to request to join our Slack channel!

---

Version Number: 9.0.27-0
Reproducible in staging?: Y
Reproducible in production?: N
If this was caught during regression testing, add the test name, ID and link from TestRail: https://expensify.testrail.io/index.php?/tests/view/4906568
Email or phone of affected tester (no customers): [email protected]
Issue reported by: Applause Internal Team

Action Performed:

1. Go to https://staging.new.expensify.com/
2. In Sign in page enter new Expensify email
3. Open email and copy Magic link
4. Change it to staging and navigate to it in a new tab

Expected Result:

Abracadabra page opens. We have KI #44600

Actual Result:

Magic code expired appears

Workaround:

Unknown

Platforms:

• Android: Native
• Android: mWeb Chrome
• iOS: Native
• iOS: mWeb Safari
• MacOS: Chrome / Safari
• MacOS: Desktop

Screenshots/Videos

Bug6588552_1725081784278.magic_link.mp4

View all open jobs on GitHub

[melvin-bot]

Triggered auto assignment to @muttmuure (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

[melvin-bot]

Triggered auto assignment to @danieldoglas (DeployBlockerCash), see https://stackoverflowteams.com/c/expensify/questions/9980/ for more details.

[github-actions]

👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open `StagingDeployCash` deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:

1. Identify the pull request that introduced this issue and revert it.
2. Find someone who can quickly fix the issue.
3. Fix the issue yourself.

[ishpaul777]

Can't reproduce, tried multiple times

Screen.Recording.2024-09-02.at.2.10.02.AM.mov

[danieldoglas]

@IuliiaHerets can you try this one again? Looks like you were logged in on a tab already on your video, so maybe that's why?

[danieldoglas]

not a deploy blocker for the API since it doesn't happen in production

[IuliiaHerets]

@danieldoglas Issue is still reproducible, build - v9.0.27-0

Screenrecorder-2024-09-02-20-39-56-247.mp4

[ishpaul777]

We are awaiting proposals

[danieldoglas]

@ishpaul777 are you able to reproduce this now?

[ishpaul777]

Lol no, my instinct kicked in and i wrote "awaiting proposal", what i mean is waiting reliable steps to repro

Screen.Recording.2024-09-05.at.1.38.57.AM.mov

[deetergp]

I just ran into this on staging by sending an Invoice from one user to an email address that does not yet have an Expensify account. I was able to reproduce a second time by sending to another email without an account.

[danieldoglas]

nice, thanks for that @deetergp . @ishpaul777 can you try those steps and confirm it still fails? Then we can open it for external proposals.

[ishpaul777]

Seems we have a existing issue that we can not send a invoice to any user.

https://expensify.slack.com/archives/C01GTK53T8Q/p1725613866403789

[melvin-bot]

@danieldoglas @muttmuure @ishpaul777 this issue was created 2 weeks ago. Are we close to a solution? Let's make sure we're treating this as a top priority. Don't hesitate to create a thread in #expensify-open-source to align faster in real time. Thanks!

[ishpaul777]

still not able to reproduce the issue, i see theres draft PR that may fix this issue #48899

[ishpaul777]

Same as ^

[danieldoglas]

K, I'll close this issue for now.

[IuliiaHerets]

@danieldoglas QA team still can repro the issue, build - v9.0.46-2

Recording.4235.mp4

[danieldoglas]

can you try to not delete the https:// part of the URL? I think the issue is that there's a redirect happening from HTTP > https and the router is somehow not figuring out the whole path string.

It works normally for me in the same scenario:

Screen.Recording.2024-10-08.at.11.53.14.mov

[melvin-bot]

This issue has not been updated in over 15 days. @danieldoglas, @muttmuure, @ishpaul777 eroding to Monthly issue.

P.S. Is everyone reading this sure this is really a near-term priority? Be brave: if you disagree, go ahead and close it out. If someone disagrees, they'll reopen it, and if they don't: one less thing to do!

[ishpaul777]

@IuliiaHerets please help retest, i can't reproduce

[IuliiaHerets]

@ishpaul777 Tester can't reproduce this issue in the latest build (v9.0.60-0)

bandicam.2024-11-12.12-09-25-070.mp4

[ishpaul777]

@muttmuure/ @danieldoglas Should we close this ?

[danieldoglas]

Yep, closing!