[$250] Android – Sign in–Sound option is missing when Get started modal video opened to full screen

[IuliiaHerets]

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Version Number: 9.0.19-4
Reproducible in staging?: Y
Reproducible in production?: Y
Issue was found when executing this PR #46795
Email or phone of affected tester (no customers): [email protected]
Issue reported by: Applause Internal Team

Action Performed:

1. Go to https://staging.new.expensify.com/
2. Log in with a new Gmail account and click on Join button
3. Complete the Onboarding flow
4. In Get started video, note video is muted
5. Enable video to full screen

Expected Result:

Sound option is present

Actual Result:

Sound option is missing

Workaround:

Unknown

Platforms:

• Android: Native
• Android: mWeb Chrome
• iOS: Native
• iOS: mWeb Safari
• MacOS: Chrome / Safari
• MacOS: Desktop

Screenshots/Videos

Bug6570356_1723497177196.A_fix_update_volume_to_0.25_if_unmute_but_volume_is_0.mp4

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• Upwork Job URL: https://www.upwork.com/jobs/~01a9e36c7f9220ebf4
• Upwork Job ID: 1826259795924336728
• Last Price Increase: 2024-08-28

Issue Owner

Current Issue Owner: @ikevin127

[melvin-bot]

Triggered auto assignment to @abekkala (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

[IuliiaHerets]

We think that this bug might be related to #vip-vsb

[IuliiaHerets]

@abekkala FYI I haven't added the External label as I wasn't 100% sure about this issue. Please take a look and add the label if you agree it's a bug and can be handled by external contributors

[melvin-bot]

@abekkala Whoops! This issue is 2 days overdue. Let's get this updated quick!

[melvin-bot]

@abekkala Still overdue 6 days?! Let's take care of this!

[melvin-bot]

Job added to Upwork: https://www.upwork.com/jobs/~01a9e36c7f9220ebf4

[melvin-bot]

Triggered auto assignment to Contributor-plus team member for initial proposal review - @ikevin127 (External)

[ikevin127]

👓 Looking for proposals (if reproducible).

[huult]

Proposal

Please re-state the problem that we are trying to solve in this issue.

Sound option is missing when Get started modal video opened to full screen

What is the root cause of that problem?

In full-screen mode, the video player is rendered at the system level, above any React Native components, so adding custom UI elements on top of the video can be challenging.

What changes do you think we should make in order to solve the problem?

To display custom UI components like a volume control in full-screen mode, we'll need to manage the full-screen mode manually rather than relying on presentFullscreenPlayer. This way, we maintain control over the video component and can overlay custom UI elements. Something like that:

+ <Modal visible={isFullscreen} supportedOrientations={['landscape', 'portrait']} onRequestClose={exitFullscreen}>
<Video
            ref={videoPlayerRef}
            style={[styles.w100, styles.h100, videoPlayerStyle]}
            videoStyle={[styles.w100, styles.h100, videoStyle]}
            source={{
                // if video is loading and is offline, we want to change uri to "" to
                // reset the video player after connection is back
                uri: !isLoading || (isLoading && !isOffline) ? sourceURL : '',
            }}
            shouldPlay={shouldPlay}
            useNativeControls={false}
            resizeMode={resizeMode as ResizeMode}
            isLooping={isLooping}
            onReadyForDisplay={(e) => {
                if (isCurrentlyURLSet && !isUploading) {
                    playVideo();
                }
                onVideoLoaded?.(e);
                if (shouldUseNewRate) {
                    return;
                }
                videoPlayerRef.current?.setStatusAsync?.({rate: currentPlaybackSpeed});
            }}
            onPlaybackStatusUpdate={handlePlaybackStatusUpdate}
            onFullscreenUpdate={handleFullscreenUpdate}
            volume={volume.value ? volume.value : 0}
        />
+ </Modal>

[melvin-bot]

@abekkala, @ikevin127 Uh oh! This issue is overdue by 2 days. Don't forget to update your issues!

[ikevin127]

@huult Thank you for the proposal. I wasn't able to test your solution as the implementation is not specific enough for me to get a working prototype in order to verify whether it works. If I just wrap the Video component with the given Modal as the given DIFF specifies, the videos stop working and present an infinite loading spinner.

Can you please provide a working test branch in order for me to verify this ?

Important

I opened up a discussion on Slack about this issue and whether or not it's worth addressing this issue given that most devices have a volume / mute button. Will bump the discussion as I posted it over the weekend and it did not get any attention.

Bumped on Slack here.

[melvin-bot]

@abekkala @ikevin127 this issue was created 2 weeks ago. Are we close to approving a proposal? If not, what's blocking us from getting this issue assigned? Don't hesitate to create a thread in #expensify-open-source to align faster in real time. Thanks!

[melvin-bot]

📣 It's been a week! Do we have any satisfactory proposals yet? Do we need to adjust the bounty for this issue? 💸

[abekkala]

vsb is on hold. This is now 2 weeks old.
I'm going to label not priority and close for now