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[HOLD for payment 2023-10-31] Staging is crashing when opening a chat #30109

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mallenexpensify opened this issue Oct 20, 2023 · 21 comments
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Awaiting Payment Auto-added when associated PR is deployed to production Bug Something is broken. Auto assigns a BugZero manager. Daily KSv2 Engineering

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@mallenexpensify
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mallenexpensify commented Oct 20, 2023

Coming from this Slack post

I'm getting a crash on login on staging and the PR for/from here already hit staging.

It's mostly happening after logging in with [email protected] account and trying to open my existing chat with [email protected]
ReportID: https://new.expensify.com/r/2545867663703719

Happening on Mac - Chrome and Windows - Chrome (via browserstack) and iOS - chrome.

@situchan thinks it's likely a regression from
#28798

Gonna hold off on the bottom stuff for a min....

If you haven’t already, check out our contributing guidelines for onboarding and email [email protected] to request to join our Slack channel!


Version Number:
Reproducible in staging?:
Reproducible in production?:
If this was caught during regression testing, add the test name, ID and link from TestRail:
Email or phone of affected tester (no customers):
Logs: https://stackoverflow.com/c/expensify/questions/4856
Expensify/Expensify Issue URL:
Issue reported by:
Slack conversation:

Action Performed:

Break down in numbered steps

Expected Result:

Describe what you think should've happened

Actual Result:

Describe what actually happened

Workaround:

Can the user still use Expensify without this being fixed? Have you informed them of the workaround?

Platforms:

Which of our officially supported platforms is this issue occurring on?

  • Android: Native
  • Android: mWeb Chrome
  • iOS: Native
  • iOS: mWeb Safari
  • MacOS: Chrome / Safari
  • MacOS: Desktop

Screenshots/Videos

Android: Native
Android: mWeb Chrome
iOS: Native
iOS: mWeb Safari
MacOS: Chrome / Safari
MacOS: Desktop

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@mallenexpensify mallenexpensify added Daily KSv2 Bug Something is broken. Auto assigns a BugZero manager. labels Oct 20, 2023
@melvin-bot
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melvin-bot bot commented Oct 20, 2023

Triggered auto assignment to @NicMendonca (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details.

@melvin-bot
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melvin-bot bot commented Oct 20, 2023

Bug0 Triage Checklist (Main S/O)

  • This "bug" occurs on a supported platform (ensure Platforms in OP are ✅)
  • This bug is not a duplicate report (check E/App issues and #expensify-bugs)
    • If it is, comment with a link to the original report, close the issue and add any novel details to the original issue instead
  • This bug is reproducible using the reproduction steps in the OP. S/O
    • If the reproduction steps are clear and you're unable to reproduce the bug, check with the reporter and QA first, then close the issue.
    • If the reproduction steps aren't clear and you determine the correct steps, please update the OP.
  • This issue is filled out as thoroughly and clearly as possible
    • Pay special attention to the title, results, platforms where the bug occurs, and if the bug happens on staging/production.
  • I have reviewed and subscribed to the linked Slack conversation to ensure Slack/Github stay in sync

@mallenexpensify
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@situchan , wanna propose a solution?

@mallenexpensify mallenexpensify added the DeployBlockerCash This issue or pull request should block deployment label Oct 20, 2023
@github-actions github-actions bot added Engineering Hourly KSv2 and removed Daily KSv2 labels Oct 20, 2023
@OSBotify
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👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open StagingDeployCash deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:

  1. Identify the pull request that introduced this issue and revert it.
  2. Find someone who can quickly fix the issue.
  3. Fix the issue yourself.

@melvin-bot
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melvin-bot bot commented Oct 20, 2023

Triggered auto assignment to @francoisl (Engineering), see https://stackoverflow.com/c/expensify/questions/4319 for more details.

@mallenexpensify
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@francoisl , I think/hope @situchan is working on a proposal/PR now

@situchan
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on it now

@situchan
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Proposal

Please re-state the problem that we are trying to solve in this issue.

App crashes when open IOU report with pay button

What is the root cause of that problem?

Regression from #28798. Bad fix of merge conflict
They missed to remove below line which was removed in #29573

Wallet.setKYCWallSourceChatReportID(chatReportID);

What changes do you think we should make in order to solve the problem?

remove that line

@francoisl
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The proposal makes sense as that function no longer exists, though I can't reproduce the crash so I can't 100% tell if it will 100% fix everything.

@situchan
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crash log:

image (1)

@situchan
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I can reproduce this constantly:

Screen.Recording.2023-10-21.at.4.36.40.AM.mov

@francoisl
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Got it, I think I must be hitting a flow where we're not rendering the KYCWall.

Let's go with your fix @situchan, can you submit a PR please?

@francoisl
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Nevermind, we're going to revert #28798 instead.

@francoisl
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Tested on staging, removing blocker label

@francoisl francoisl removed the DeployBlockerCash This issue or pull request should block deployment label Oct 21, 2023
@melvin-bot melvin-bot bot added Weekly KSv2 Awaiting Payment Auto-added when associated PR is deployed to production and removed Hourly KSv2 labels Oct 23, 2023
@melvin-bot melvin-bot bot changed the title Staging is crashing when opening a chat [HOLD for payment 2023-10-30] Staging is crashing when opening a chat Oct 23, 2023
@melvin-bot melvin-bot bot removed the Reviewing Has a PR in review label Oct 23, 2023
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melvin-bot bot commented Oct 23, 2023

Reviewing label has been removed, please complete the "BugZero Checklist".

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melvin-bot bot commented Oct 23, 2023

The solution for this issue has been 🚀 deployed to production 🚀 in version 1.3.88-11 and is now subject to a 7-day regression period 📆. Here is the list of pull requests that resolve this issue:

If no regressions arise, payment will be issued on 2023-10-30. 🎊

After the hold period is over and BZ checklist items are completed, please complete any of the applicable payments for this issue, and check them off once done.

  • External issue reporter
  • Contributor that fixed the issue
  • Contributor+ that helped on the issue and/or PR

For reference, here are some details about the assignees on this issue:

As a reminder, here are the bonuses/penalties that should be applied for any External issue:

  • Merged PR within 3 business days of assignment - 50% bonus
  • Merged PR more than 9 business days after assignment - 50% penalty

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melvin-bot bot commented Oct 23, 2023

BugZero Checklist: The PR fixing this issue has been merged! The following checklist (instructions) will need to be completed before the issue can be closed:

  • [@situchan] The PR that introduced the bug has been identified. Link to the PR:
  • [@situchan] The offending PR has been commented on, pointing out the bug it caused and why, so the author and reviewers can learn from the mistake. Link to comment:
  • [@situchan] A discussion in #expensify-bugs has been started about whether any other steps should be taken (e.g. updating the PR review checklist) in order to catch this type of bug sooner. Link to discussion:
  • [@situchan] Determine if we should create a regression test for this bug.
  • [@situchan] If we decide to create a regression test for the bug, please propose the regression test steps to ensure the same bug will not reach production again.
  • [@mallenexpensify] Link the GH issue for creating/updating the regression test once above steps have been agreed upon:

@melvin-bot melvin-bot bot added Weekly KSv2 and removed Weekly KSv2 labels Oct 24, 2023
@melvin-bot melvin-bot bot changed the title [HOLD for payment 2023-10-30] Staging is crashing when opening a chat [HOLD for payment 2023-10-31] [HOLD for payment 2023-10-30] Staging is crashing when opening a chat Oct 24, 2023
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melvin-bot bot commented Oct 24, 2023

The solution for this issue has been 🚀 deployed to production 🚀 in version 1.3.89-6 and is now subject to a 7-day regression period 📆. Here is the list of pull requests that resolve this issue:

If no regressions arise, payment will be issued on 2023-10-31. 🎊

After the hold period is over and BZ checklist items are completed, please complete any of the applicable payments for this issue, and check them off once done.

  • External issue reporter
  • Contributor that fixed the issue
  • Contributor+ that helped on the issue and/or PR

For reference, here are some details about the assignees on this issue:

As a reminder, here are the bonuses/penalties that should be applied for any External issue:

  • Merged PR within 3 business days of assignment - 50% bonus
  • Merged PR more than 9 business days after assignment - 50% penalty

@melvin-bot
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melvin-bot bot commented Oct 24, 2023

BugZero Checklist: The PR fixing this issue has been merged! The following checklist (instructions) will need to be completed before the issue can be closed:

  • [@situchan] The PR that introduced the bug has been identified. Link to the PR:
  • [@situchan] The offending PR has been commented on, pointing out the bug it caused and why, so the author and reviewers can learn from the mistake. Link to comment:
  • [@situchan] A discussion in #expensify-bugs has been started about whether any other steps should be taken (e.g. updating the PR review checklist) in order to catch this type of bug sooner. Link to discussion:
  • [@situchan] Determine if we should create a regression test for this bug.
  • [@situchan] If we decide to create a regression test for the bug, please propose the regression test steps to ensure the same bug will not reach production again.
  • [@mallenexpensify] Link the GH issue for creating/updating the regression test once above steps have been agreed upon:

@mallenexpensify mallenexpensify changed the title [HOLD for payment 2023-10-31] [HOLD for payment 2023-10-30] Staging is crashing when opening a chat [HOLD for payment 2023-10-31] Staging is crashing when opening a chat Oct 24, 2023
@melvin-bot melvin-bot bot added Daily KSv2 and removed Weekly KSv2 labels Oct 29, 2023
@melvin-bot melvin-bot bot added the Overdue label Oct 31, 2023
@mallenexpensify
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mallenexpensify commented Oct 31, 2023

Compensating @situchan for discovering and reporting this deploy blocker, I chose $100 because it's 2x the bug report amount which seems fair for quick work finding a deploy blocker.

Issue reporter: @situchan paid $100 via Upwork.

@situchan can you please accept the job and reply here once you have?
https://www.upwork.com/jobs/~01ef31182c5942b1de

@melvin-bot melvin-bot bot added Overdue and removed Overdue labels Oct 31, 2023
@mallenexpensify
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Updated the above to reflect

Issue reporter: @situchan paid $100 via Upwork.

Closing

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