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[HOLD for payment 2023-10-12] [HOLD for payment 2023-10-10] [$500] Web - App crash on click of back button #28634

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kbecciv opened this issue Oct 2, 2023 · 26 comments
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Awaiting Payment Auto-added when associated PR is deployed to production Bug Something is broken. Auto assigns a BugZero manager. Daily KSv2 Engineering External Added to denote the issue can be worked on by a contributor Help Wanted Apply this label when an issue is open to proposals by contributors Reviewing Has a PR in review

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@kbecciv
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kbecciv commented Oct 2, 2023

If you haven’t already, check out our contributing guidelines for onboarding and email [email protected] to request to join our Slack channel!


Action Performed:

  1. Go to Settings > Workspaces
  2. Click on back button

Expected Result:

App should not crash

Actual Result:

App crash (Maximum update depth exceeded. This can happen when a component repeatedly calls setState inside componentWillUpdate or componentDidUpdate)

Workaround:

Unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

  • Android / native
  • Android / Chrome
  • iOS / native
  • iOS / Safari
  • MacOS / Chrome / Safari
  • MacOS / Desktop

Version Number: Dev 1.3.75-8
Reproducible in staging?: n
Reproducible in production?: n
If this was caught during regression testing, add the test name, ID and link from TestRail:
Email or phone of affected tester (no customers):
Logs: https://stackoverflow.com/c/expensify/questions/4856
Notes/Photos/Videos: Any additional supporting documentation

Screen.Recording.2023-10-02.at.1.03.28.PM.mov

Expensify/Expensify Issue URL:
Issue reported by: @gadhiyamanan
Slack conversation: https://expensify.slack.com/archives/C049HHMV9SM/p1696231998119979

View all open jobs on GitHub

Upwork Automation - Do Not Edit
  • Upwork Job URL: https://www.upwork.com/jobs/~015b1efa830b9ecb1c
  • Upwork Job ID: 1708892554706366464
  • Last Price Increase: 2023-10-02
@kbecciv kbecciv added the External Added to denote the issue can be worked on by a contributor label Oct 2, 2023
@melvin-bot melvin-bot bot changed the title Dev: Web - App crash on click of back button [$500] Dev: Web - App crash on click of back button Oct 2, 2023
@melvin-bot
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melvin-bot bot commented Oct 2, 2023

Job added to Upwork: https://www.upwork.com/jobs/~015b1efa830b9ecb1c

@melvin-bot melvin-bot bot added the Help Wanted Apply this label when an issue is open to proposals by contributors label Oct 2, 2023
@melvin-bot
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melvin-bot bot commented Oct 2, 2023

Triggered auto assignment to Contributor-plus team member for initial proposal review - @hoangzinh (External)

@MonilBhavsar
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Potential deploy blocker when #27223 is deployed

@shubham1206agra
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This should be treated as a regression
@kacper-mikolajczak Can you fix this ASAP?

@situchan
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situchan commented Oct 2, 2023

That PR caused another bad regression - #27223 (comment)
I think better to revert as it's just function component refactor.

@situchan
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situchan commented Oct 2, 2023

@ArekChr and @kacper-mikolajczak will handle this

@johnmlee101 johnmlee101 added the DeployBlockerCash This issue or pull request should block deployment label Oct 2, 2023
@kbecciv kbecciv changed the title [$500] Dev: Web - App crash on click of back button [$500] Web - App crash on click of back button Oct 2, 2023
@github-actions github-actions bot added Engineering Hourly KSv2 and removed Daily KSv2 labels Oct 2, 2023
@OSBotify
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OSBotify commented Oct 2, 2023

👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open StagingDeployCash deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:

  1. Identify the pull request that introduced this issue and revert it.
  2. Find someone who can quickly fix the issue.
  3. Fix the issue yourself.

@melvin-bot
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melvin-bot bot commented Oct 2, 2023

Triggered auto assignment to @francoisl (Engineering), see https://stackoverflow.com/c/expensify/questions/4319 for more details.

@francoisl
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👍 confirmed locally that reverting #27223 fixes the crash. @kacper-mikolajczak or @ArekChr let us know if you're around and can send a revert PR - otherwise I'll open one in a bit. Thanks!

@mallenexpensify
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Dropped in here in #expensify-bugs that it's happening in Desktop, staging, when clicking the profile pic. It doesn't require a 'back button' action.

@melvin-bot
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melvin-bot bot commented Oct 2, 2023

⚠️ Looks like this issue was linked to a Deploy Blocker here

If you are the assigned CME please investigate whether the linked PR caused a regression and leave a comment with the results.

If a regression has occurred and you are the assigned CM follow the instructions here.

If this regression could have been avoided please consider also proposing a recommendation to the PR checklist so that we can avoid it in the future.

@melvin-bot
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melvin-bot bot commented Oct 2, 2023

⚠️ Looks like this issue was linked to a Deploy Blocker here

If you are the assigned CME please investigate whether the linked PR caused a regression and leave a comment with the results.

If a regression has occurred and you are the assigned CM follow the instructions here.

If this regression could have been avoided please consider also proposing a recommendation to the PR checklist so that we can avoid it in the future.

@melvin-bot melvin-bot bot added Weekly KSv2 Awaiting Payment Auto-added when associated PR is deployed to production and removed Hourly KSv2 labels Oct 3, 2023
@melvin-bot melvin-bot bot changed the title [$500] Web - App crash on click of back button [HOLD for payment 2023-10-10] [$500] Web - App crash on click of back button Oct 3, 2023
@melvin-bot
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melvin-bot bot commented Oct 3, 2023

Reviewing label has been removed, please complete the "BugZero Checklist".

@melvin-bot melvin-bot bot removed the Reviewing Has a PR in review label Oct 3, 2023
@melvin-bot
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melvin-bot bot commented Oct 3, 2023

The solution for this issue has been 🚀 deployed to production 🚀 in version 1.3.76-6 and is now subject to a 7-day regression period 📆. Here is the list of pull requests that resolve this issue:

If no regressions arise, payment will be issued on 2023-10-10. 🎊

After the hold period is over and BZ checklist items are completed, please complete any of the applicable payments for this issue, and check them off once done.

  • External issue reporter
  • Contributor that fixed the issue
  • Contributor+ that helped on the issue and/or PR

For reference, here are some details about the assignees on this issue:

As a reminder, here are the bonuses/penalties that should be applied for any External issue:

  • Merged PR within 3 business days of assignment - 50% bonus
  • Merged PR more than 9 business days after assignment - 50% penalty

@melvin-bot melvin-bot bot added Weekly KSv2 and removed Weekly KSv2 labels Oct 5, 2023
@melvin-bot melvin-bot bot changed the title [HOLD for payment 2023-10-10] [$500] Web - App crash on click of back button [HOLD for payment 2023-10-12] [HOLD for payment 2023-10-10] [$500] Web - App crash on click of back button Oct 5, 2023
@melvin-bot
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melvin-bot bot commented Oct 5, 2023

The solution for this issue has been 🚀 deployed to production 🚀 in version 1.3.77-7 and is now subject to a 7-day regression period 📆. Here is the list of pull requests that resolve this issue:

If no regressions arise, payment will be issued on 2023-10-12. 🎊

After the hold period is over and BZ checklist items are completed, please complete any of the applicable payments for this issue, and check them off once done.

  • External issue reporter
  • Contributor that fixed the issue
  • Contributor+ that helped on the issue and/or PR

For reference, here are some details about the assignees on this issue:

As a reminder, here are the bonuses/penalties that should be applied for any External issue:

  • Merged PR within 3 business days of assignment - 50% bonus
  • Merged PR more than 9 business days after assignment - 50% penalty

@melvin-bot melvin-bot bot added Reviewing Has a PR in review Weekly KSv2 Daily KSv2 and removed Weekly KSv2 labels Oct 9, 2023
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melvin-bot bot commented Oct 17, 2023

@francoisl, @hoangzinh Whoops! This issue is 2 days overdue. Let's get this updated quick!

@francoisl francoisl added the Bug Something is broken. Auto assigns a BugZero manager. label Oct 17, 2023
@melvin-bot
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melvin-bot bot commented Oct 17, 2023

Triggered auto assignment to @abekkala (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details.

@melvin-bot
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melvin-bot bot commented Oct 17, 2023

Bug0 Triage Checklist (Main S/O)

  • This "bug" occurs on a supported platform (ensure Platforms in OP are ✅)
  • This bug is not a duplicate report (check E/App issues and #expensify-bugs)
    • If it is, comment with a link to the original report, close the issue and add any novel details to the original issue instead
  • This bug is reproducible using the reproduction steps in the OP. S/O
    • If the reproduction steps are clear and you're unable to reproduce the bug, check with the reporter and QA first, then close the issue.
    • If the reproduction steps aren't clear and you determine the correct steps, please update the OP.
  • This issue is filled out as thoroughly and clearly as possible
    • Pay special attention to the title, results, platforms where the bug occurs, and if the bug happens on staging/production.
  • I have reviewed and subscribed to the linked Slack conversation to ensure Slack/Github stay in sync

@francoisl
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This blocker was handled internally, so I believe we just need to compensate @gadhiyamanan for reporting the issue.

@mallenexpensify
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mallenexpensify commented Oct 18, 2023

Thanks @francoisl
@gadhiyamanan , can you please accept the job and reply here once you have?
https://www.upwork.com/jobs/~015b1efa830b9ecb1c

(d'oh, thought I was BZ here, hahahah)

@gadhiyamanan
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@mallenexpensify offer accepted, thanks!

@mallenexpensify
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Issue reporter: @gadhiyamanan paid $50 via Upwork

@hoangzinh can you fill out the below please, not sure why it wasn't auto-posted here.

BugZero Checklist: The PR fixing this issue has been merged! The following checklist (instructions) will need to be completed before the issue can be closed:

  • The PR that introduced the bug has been identified. Link to the PR:
  • The offending PR has been commented on, pointing out the bug it caused and why, so the author and reviewers can learn from the mistake. Link to comment:
  • A discussion in #expensify-bugs has been started about whether any other steps should be taken (e.g. updating the PR review checklist) in order to catch this type of bug sooner. Link to discussion:
  • If we decide to create a regression test for the bug, please propose the regression test steps to ensure the same bug will not reach production again.
  • Link the GH issue for creating/updating the regression test once above steps have been agreed upon:

@hoangzinh
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BugZero Checklist:

@hoangzinh
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@mallenexpensify Oh wait. Do we still need the BZ checklist? This issue was handled internally by reverting the offending PR.

@mallenexpensify
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oh, I think I missed that @hoangzinh , I don't think we need the BZ checklist if we reverted the PR. Thx!

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