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[HOLD for payment 2023-07-24] [$1000] When paying an IOU with a gold wallet, the paid message says undefined #21535

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kavimuru opened this issue Jun 25, 2023 · 46 comments
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Awaiting Payment Auto-added when associated PR is deployed to production Bug Something is broken. Auto assigns a BugZero manager. External Added to denote the issue can be worked on by a contributor Weekly KSv2

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@kavimuru
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kavimuru commented Jun 25, 2023

If you haven’t already, check out our contributing guidelines for onboarding and email [email protected] to request to join our Slack channel!


Action Performed:

  1. Request IOU
  2. Pay with Gold wallet

Expected Result:

Paid $xx.xx message should appear

Actual Result:

When paying an IOU with a gold wallet, the paid message says undefined while being queued for sending, but then the undefined messages goes away after it sends to the server and gets confirmation.

Workaround:

Can the user still use Expensify without this being fixed? Have you informed them of the workaround?

Platforms:

Which of our officially supported platforms is this issue occurring on?

  • Android / native
  • Android / Chrome
  • iOS / native
  • iOS / Safari
  • MacOS / Chrome / Safari
  • MacOS / Desktop

Version Number:
Reproducible in staging?: needs reproduction (requires gold wallet)
Reproducible in production?: needs reprouduction
If this was caught during regression testing, add the test name, ID and link from TestRail:
Email or phone of affected tester (no customers):
Logs: https://stackoverflow.com/c/expensify/questions/4856
Notes/Photos/Videos: Any additional supporting documentation
image (3)
image (2)

Expensify/Expensify Issue URL:
Issue reported by: @quinthar
Slack conversation: https://expensify.slack.com/archives/C049HHMV9SM/p1687306420746519

View all open jobs on GitHub

Upwork Automation - Do Not Edit
  • Upwork Job URL: https://www.upwork.com/jobs/~01d73e757c9e96d8c0
  • Upwork Job ID: 1673808192147783680
  • Last Price Increase: 2023-07-04
@kavimuru kavimuru added Daily KSv2 Needs Reproduction Reproducible steps needed Bug Something is broken. Auto assigns a BugZero manager. labels Jun 25, 2023
@melvin-bot
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melvin-bot bot commented Jun 25, 2023

Triggered auto assignment to @jliexpensify (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details.

@melvin-bot
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melvin-bot bot commented Jun 25, 2023

Bug0 Triage Checklist (Main S/O)

  • This "bug" occurs on a supported platform (ensure Platforms in OP are ✅)
  • This bug is not a duplicate report (check E/App issues and #expensify-bugs)
    • If it is, comment with a link to the original report, close the issue and add any novel details to the original issue instead
  • This bug is reproducible using the reproduction steps in the OP. S/O
    • If the reproduction steps are clear and you're unable to reproduce the bug, check with the reporter and QA first, then close the issue.
    • If the reproduction steps aren't clear and you determine the correct steps, please update the OP.
  • This issue is filled out as thoroughly and clearly as possible
    • Pay special attention to the title, results, platforms where the bug occurs, and if the bug happens on staging/production.
  • I have reviewed and subscribed to the linked Slack conversation to ensure Slack/Github stay in sync

@jliexpensify
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I can't repro this as a Gold Wallet requires a SSN (reference here). Going to reassign to someone in the USA.

@jliexpensify jliexpensify removed the Bug Something is broken. Auto assigns a BugZero manager. label Jun 25, 2023
@jliexpensify jliexpensify removed their assignment Jun 25, 2023
@jliexpensify jliexpensify added the Bug Something is broken. Auto assigns a BugZero manager. label Jun 25, 2023
@melvin-bot
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melvin-bot bot commented Jun 25, 2023

Triggered auto assignment to @conorpendergrast (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details.

@melvin-bot
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melvin-bot bot commented Jun 25, 2023

Bug0 Triage Checklist (Main S/O)

  • This "bug" occurs on a supported platform (ensure Platforms in OP are ✅)
  • This bug is not a duplicate report (check E/App issues and #expensify-bugs)
    • If it is, comment with a link to the original report, close the issue and add any novel details to the original issue instead
  • This bug is reproducible using the reproduction steps in the OP. S/O
    • If the reproduction steps are clear and you're unable to reproduce the bug, check with the reporter and QA first, then close the issue.
    • If the reproduction steps aren't clear and you determine the correct steps, please update the OP.
  • This issue is filled out as thoroughly and clearly as possible
    • Pay special attention to the title, results, platforms where the bug occurs, and if the bug happens on staging/production.
  • I have reviewed and subscribed to the linked Slack conversation to ensure Slack/Github stay in sync

@jliexpensify jliexpensify added Bug Something is broken. Auto assigns a BugZero manager. and removed Bug Something is broken. Auto assigns a BugZero manager. labels Jun 25, 2023
@melvin-bot
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melvin-bot bot commented Jun 25, 2023

Triggered auto assignment to @kadiealexander (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details.

@melvin-bot
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melvin-bot bot commented Jun 25, 2023

Bug0 Triage Checklist (Main S/O)

  • This "bug" occurs on a supported platform (ensure Platforms in OP are ✅)
  • This bug is not a duplicate report (check E/App issues and #expensify-bugs)
    • If it is, comment with a link to the original report, close the issue and add any novel details to the original issue instead
  • This bug is reproducible using the reproduction steps in the OP. S/O
    • If the reproduction steps are clear and you're unable to reproduce the bug, check with the reporter and QA first, then close the issue.
    • If the reproduction steps aren't clear and you determine the correct steps, please update the OP.
  • This issue is filled out as thoroughly and clearly as possible
    • Pay special attention to the title, results, platforms where the bug occurs, and if the bug happens on staging/production.
  • I have reviewed and subscribed to the linked Slack conversation to ensure Slack/Github stay in sync

@jliexpensify jliexpensify added Bug Something is broken. Auto assigns a BugZero manager. and removed Bug Something is broken. Auto assigns a BugZero manager. labels Jun 25, 2023
@melvin-bot
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melvin-bot bot commented Jun 25, 2023

Triggered auto assignment to @laurenreidexpensify (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details.

@melvin-bot
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melvin-bot bot commented Jun 25, 2023

Bug0 Triage Checklist (Main S/O)

  • This "bug" occurs on a supported platform (ensure Platforms in OP are ✅)
  • This bug is not a duplicate report (check E/App issues and #expensify-bugs)
    • If it is, comment with a link to the original report, close the issue and add any novel details to the original issue instead
  • This bug is reproducible using the reproduction steps in the OP. S/O
    • If the reproduction steps are clear and you're unable to reproduce the bug, check with the reporter and QA first, then close the issue.
    • If the reproduction steps aren't clear and you determine the correct steps, please update the OP.
  • This issue is filled out as thoroughly and clearly as possible
    • Pay special attention to the title, results, platforms where the bug occurs, and if the bug happens on staging/production.
  • I have reviewed and subscribed to the linked Slack conversation to ensure Slack/Github stay in sync

@jliexpensify jliexpensify added Bug Something is broken. Auto assigns a BugZero manager. and removed Bug Something is broken. Auto assigns a BugZero manager. labels Jun 25, 2023
@melvin-bot
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melvin-bot bot commented Jun 25, 2023

Triggered auto assignment to @puneetlath (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details.

@melvin-bot melvin-bot bot added the Reviewing Has a PR in review label Jul 10, 2023
@jjcoffee
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PR ready for review! cc @rushatgabhane

@Julesssss Julesssss removed the Needs Reproduction Reproducible steps needed label Jul 10, 2023
@puneetlath
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@rushatgabhane bump! Have you had a chance to review?

@mountiny
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@puneetlath @Julesssss @rushatgabhane @jjcoffee Want to raise that this PR was not implemented exactly as we would wish, when paying expense report, the payment type is ACH but we would like the message to say using Expensify.

Normally this would be regression to decrease the price but this is behind the policyExpenseChat beta so I think its fair to say you could not easily catch this, but still noting.

@melvin-bot melvin-bot bot added Weekly KSv2 Awaiting Payment Auto-added when associated PR is deployed to production and removed Daily KSv2 labels Jul 17, 2023
@melvin-bot melvin-bot bot changed the title [$1000] When paying an IOU with a gold wallet, the paid message says undefined [HOLD for payment 2023-07-24] [$1000] When paying an IOU with a gold wallet, the paid message says undefined Jul 17, 2023
@melvin-bot melvin-bot bot removed the Reviewing Has a PR in review label Jul 17, 2023
@melvin-bot
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melvin-bot bot commented Jul 17, 2023

Reviewing label has been removed, please complete the "BugZero Checklist".

@melvin-bot
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melvin-bot bot commented Jul 17, 2023

The solution for this issue has been 🚀 deployed to production 🚀 in version 1.3.41-3 and is now subject to a 7-day regression period 📆. Here is the list of pull requests that resolve this issue:

If no regressions arise, payment will be issued on 2023-07-24. 🎊

After the hold period is over and BZ checklist items are completed, please complete any of the applicable payments for this issue, and check them off once done.

  • External issue reporter
  • Contributor that fixed the issue
  • Contributor+ that helped on the issue and/or PR

As a reminder, here are the bonuses/penalties that should be applied for any External issue:

  • Merged PR within 3 business days of assignment - 50% bonus
  • Merged PR more than 9 business days after assignment - 50% penalty

@melvin-bot
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melvin-bot bot commented Jul 17, 2023

BugZero Checklist: The PR fixing this issue has been merged! The following checklist (instructions) will need to be completed before the issue can be closed:

  • [@rushatgabhane] The PR that introduced the bug has been identified. Link to the PR:
  • [@rushatgabhane] The offending PR has been commented on, pointing out the bug it caused and why, so the author and reviewers can learn from the mistake. Link to comment:
  • [@rushatgabhane] A discussion in #expensify-bugs has been started about whether any other steps should be taken (e.g. updating the PR review checklist) in order to catch this type of bug sooner. Link to discussion:
  • [@rushatgabhane] Determine if we should create a regression test for this bug.
  • [@rushatgabhane] If we decide to create a regression test for the bug, please propose the regression test steps to ensure the same bug will not reach production again.
  • [@puneetlath] Link the GH issue for creating/updating the regression test once above steps have been agreed upon:

@melvin-bot melvin-bot bot added Daily KSv2 and removed Weekly KSv2 labels Jul 23, 2023
@puneetlath
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@puneetlath @Julesssss @rushatgabhane @jjcoffee Want to raise that this PR was not implemented exactly as we would wish, when paying expense report, the payment type is ACH but we would like the message to say using Expensify.

Normally this would be regression to decrease the price but this is behind the policyExpenseChat beta so I think its fair to say you could not easily catch this, but still noting.

Ah interesting, thanks for letting us know. Is there a way we could have known this? Or something we could do differently to make it possible to know? Perhaps a question for @rushatgabhane as he does the checklist.

Which by the way, @rushatgabhane friendly reminder on the checklist 😄.

Paid @jjcoffee $1500.

@melvin-bot melvin-bot bot added the Overdue label Jul 26, 2023
@puneetlath puneetlath added Weekly KSv2 and removed Daily KSv2 labels Jul 26, 2023
@melvin-bot melvin-bot bot removed the Overdue label Jul 26, 2023
@rushatgabhane
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rushatgabhane commented Aug 2, 2023

  1. The PR that introduced the bug has been identified. Link to the PR: Refactor payIOU #12739

  2. The offending PR has been commented on, pointing out the bug it caused and why, so the author and reviewers can learn from the mistake. Link to comment: https://github.com/Expensify/App/pull/12739/files#r1281594919

  3. A discussion in #expensify-bugs has been started about whether any other steps should be taken (e.g. updating the PR review checklist) in order to catch this type of bug sooner. Link to discussion: https://expensify.slack.com/archives/C01GTK53T8Q/p1690966194061449

  4. Determine if we should create a regression test for this bug. Sure?? But this is Internal QA only.

  5. If we decide to create a regression test for the bug, please propose the regression test steps to ensure the same bug will not reach production again - Copied from Fix the settled preview message #23110

    1. Have accounts on the policyExpenseChat beta
    2. Create workspace and invite an employee to the workspace
    3. Chat some in the workspace chat
    4. Set up the admin account with active VBBA account using steps from here to OPEN state
    5. Using cliTools add credit bank account to the employee
    6. As employee request money from the workspace
    7. As admin, force yourself offline
    8. Pay the money request

@rushatgabhane rushatgabhane mentioned this issue Aug 2, 2023
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@rushatgabhane
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Manual request on new dot https://staging.new.expensify.com/r/5683927164360461

@puneetlath
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Payment summary:

@JmillsExpensify assigning you to handle C+ payment.

@JmillsExpensify
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Reviewed details for @rushatgabhane. These details are accurate based on summary from Business Reviewer and are now approved for payment in NewDot.

@puneetlath
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All done here!

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