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◀️ Back

List of Current Personas

Business Decider

Uses Windows/Explorer. Wants to be impressed and think that there is money to be saved/made.

Technical Knowledge

0-33

GUI vs CLI

0

Age

100

Responsibility

66-100


Finance Clerk

Uses Windows/Chrome. Wants to ensure compliance, deals with organisational aspects of subscriptions.

Technical Knowledge

0

GUI vs CLI

0

Age

0-66

Responsibility

0-33


Advanced Administrator

Uses Linux/Firefox/Chrome, Creates POC's and is a Lead/Architect/Project Owner

Technical Knowledge

66-100

GUI vs CLI

66-100

Age

33-100

Responsibility

66-100


Normal Administrator/Technician

Uses Linux/Firefox & Windows/Chrome. CLI usage is a norm but GUI is preferred.

Technical Knowledge

33-66

GUI vs CLI

33-66

Age

0-33

Responsibility

33-66


Hardware Administrator/Technician

Uses Linux/Firefox & Windows/Chrome. Acts upon requests/approval from other Administrators

Technical Knowledge

0-33

GUI vs CLI

0-33

Age

0

Responsibility

0


Network Administrator

Uses Linux/Firefox & Windows/Chrome, Creates POC's and is a Lead/Architect/Project Owner

Technical Knowledge

66-100

GUI vs CLI

33-100

Age

33-66

Responsibility

66-100


Application Developer

Uses Linux/Chrome & Windows/Chrome, Creates/Maintains its own products

Technical Knowledge

0-66

GUI vs CLI

0-33

Age

0-66

Responsibility

100


Desktop User

A true rarity in nature, the normal desktop user encompasses each and every one of our personas who runs Linux. In addition to the software included in SLES the desktop user also requires LibreOffice for editing presentations, spreadsheets and text documents as well as the Evolution email client for Outlook.


Personas by Product:

SCC

  • Business Decider
  • Finance Clerk
  • Advanced Administrator

SUMA

  • Advanced Administrator
  • Normal Administrator
  • Hardware Administrator

SLES HA

  • Advanced Administrator

SLES SAP

  • Advanced Administrator???
  • Normal Administrator???

Cloud

  • Advanced Administrator
  • Normal Administrator
  • Network Administrator
  • Hardware Administrator
  • Application Developer

CaaSP

  • Advanced Administrator
  • Normal Administrator
  • Network Administrator
  • Hardware Administrator

PaaS

  • Advanced Administrator
  • Normal Administrator
  • Network Administrator
  • Hardware Administrator

SLES

  • Desktop User