[GridPP] User Feedback Survey

[marianne013]

Describe your overall experience with the current DIRAC web application.

We did not receive any feedback from our users. In fact of I don't remember any of our users ever complaining about the web app.
As an admin, the features I use most are:

• Configuration
• Job Monitor (mostly filtered by site and/or user and/or VO): Mainly to see how things are going/respond to user complaints
• Pilot Monitor (filtered by site and/or VO):
• Accounting: Running Jobs by site, by user group and cumulative CPU and walltime: I find this much easier to use that the EGI APEL based dashboards

Are there any features or functionalities you wish were included in the current web application?

• It would be really nice if I could delete pilot jobs from the dashboard
• An intuitive way of selecting which columns to display and then save this (per user ?, though that might be overkill), in fact changing the defaults without a pull request (i.e. make them an Option in the Configuration) would be nice.

How do you feel about the current user interface and design? What changes, if any, would you suggest?

Looking forward to the new Gen Z hipster design.
From experience though: If I have to change a setting on my mobile phone I search the settings, as most of the settings are not in a category where I would intuitively look. In the same vein, some of our more advanced users know that they can check under "Configuration Manager" to see if a given CE/SE exists and if DIRAC thinks it supports their VO, so filing it under "Admin" (as on the certification machine) is somewhat counter-intuitive, and so is the "Manager" in the name.

Have you ever used the DIRAC web application on mobile devices? Would a mobile-friendly version be beneficial for you?

No. I stay well clear of any dashboards (GGUS, Grafana) etc on anything smaller than a tablet.

Are you using a DIRAC web application extension? What do you have in it?

We don't have any extension on the web-app.

Is there anything else you would like to share or suggest as we work on the diracx-web application?

No response