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Unable to launch customer creation #5

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q3107771 opened this issue Sep 21, 2023 · 3 comments
Open

Unable to launch customer creation #5

q3107771 opened this issue Sep 21, 2023 · 3 comments
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Bug 🐛 Something wrong In Progress 💻 The report has been accepted and is being processed

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@q3107771
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Describe the bug
I have created a new client that cannot be launched normally. I am running on the management side of my server and running on a personal computer. After testing multiple times, the client cannot be launched normally, and I am unable to uninstall the client program on my personal computer

To Reproduce
Steps to reproduce the behavior:

  1. Go to '...'
  2. Click on '....'
  3. Scroll down to '....'
  4. See error

Expected behavior
My biggest headache right now is that the client cannot go online normally. The server I am using should not require ngrok to map ports, so I hope you can help me solve this problem
20230921180413
20230921180432

Screenshots
If applicable, add screenshots to help explain your problem.

Environment (please complete the following information):

  • OS: [e.g. Win 10]
  • DOSrat Version [e.g. 2.0.3]
  • Client Version [e.g. 2.0.3]

Additional context
Add any other context about the problem here.

@q3107771 q3107771 added the Bug 🐛 Something wrong label Sep 21, 2023
@Criper98
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Some information is missing in your report to better identify the issue. I need to know which operating system the Client is running on (Windows 7? Windows 8? Windows 10? Windows 11?). If it's a Windows Server version, could you specify which one exactly?

You mentioned that you don't need ngrok, so is the Client and DOSrat on the same local network? Or have you set up Port Forwarding on your network? I see that in the Client settings, you've indicated a public IP address, so I assume that's the address of the network where DOSrat is located, and I assume you've set up Port Forwarding in taht network. Please correct me if I'm wrong.

To investigate the issue further, I need you to perform the following steps on the computer where you're trying to install the Client:

  • Create a file in the same folder as the Client and name it "DosratDebugger.json".
  • Fill the file with the following content: {"DebugMode": true, "SkipInstall": false, "MakeBuild": false, "DeleteOriginalExe": false}
  • Copy the file and paste it into the folder where the Client should be installed, which in your case is "C:\Users<User>\AppData\Local\Temp".
  • Start the Client, and you should see a console window with debug data. If possible, take screenshots, or even better, there should be generated files called "Dlog.log" both in the folder where you open the Client and in the folder where it should have been installed (C:\Users<User>\AppData\Local\Temp). Upload those files online and share them here so that I can analyze the issue more effectively.

@q3107771
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调查该问题,我需要您在尝试安装客户端的计算机上执行以下步骤:

  • 在与客户端相同的文件夹中创建一个文件,并将其命名为“DosratDebugger.json”。
  • 使用以下内容填充文件:{"DebugMode": true, "SkipInstall": false, "MakeBuild": false, "DeleteOriginalExe": false}
  • 复制该文件并将其粘贴到应安装客户端的文件夹中,在您的情况下为“

If possible, could you please leave me a contact information for us to remotely assist and take a look

@Criper98
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Criper98 commented Sep 23, 2023

Sure, write to me on Discord "*******".

@Criper98 Criper98 added the In Progress 💻 The report has been accepted and is being processed label Sep 25, 2023
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