ACCC & DSB | CDR Implementation Call Agenda & Meeting Notes | 4th of August 2022

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Agenda & Meeting Notes

When: Weekly every Thursday at 3pm-4.30pm AEST
Location: WebEx, quick dial +61-2-9338-2221,,1650705270##

Meeting Details:

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Primary Australia: +61-2-9338-2221
Quick Dial: +61-2-9338-2221,,1650705270##
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Meeting Number/Access Code: 165 070 5270

Agenda

Introductions
Actions
CDR Stream updates
Presentation
Q&A
Any other business

Introductions

5 min will be allowed for participants to join the call.

Acknowledgement of Country

We acknowledge the Traditional Custodians of the various lands on which we work today and the Aboriginal and Torres Strait Islander people participating in this call.
We pay our respects to Elders past, present and emerging, and recognise and celebrate the diversity of Aboriginal peoples and their ongoing cultures and connections to the lands and waters of Australia.

House Keeping

Recording

The Consumer Data Right Implementation Calls are recorded for note taking purposes. All recordings are kept securely, as are the transcripts which may be made from them. No identifying material shall be provided without the participant's consent. Participants may [email protected] should they have any further questions or wish to have any material redacted from the record.

Community Guidelines

By participating in the Consumer Data Right Implementation Call you agree to the Community Guidelines. These guidelines intend to provide a safe and constructive space for members to discuss implementation topics with other participants and members of the ACCC and Data Standards Body.

Updates

Type	Topic	Update
Standards	Version 1.17.0 Published	Link to change log here
Standards	Version 1.18.0 to incorporate changes from Maintenance Iteration 11	Timing to be confirmed
Maintenance	Maintenance Iteration 12	First meet on the 20th of July 2022
Maintenance	Maintenance Iteration 12	Next week on the 3rd of August 2022 the Working Group will meet
TSY Newsletter	To subscribe to TSY Newsletter	Link here
DSB Newsletter	To subscribe to DSB Newsletter	Link here
TSY Newsletter	1st of July 2022	View in browser here
DSB Newsletter	29th of July 2022	View in browser here
Consultation	Normative Standards Review (2021)	No Close Date Link to consultation
Consultation	Decision Proposal 229 - CDR Participant Representation	Placeholder: no close date Link to consultation
Noting Paper	Noting Paper 255 - Approach to Telco Sector Standards	Link to consultation
Consultation	Decision Proposal 256 - Telco Endpoints Feedback closes: 12th of August 2022	Link to consultation
Consultation	Decision Proposal 257 - Customer Data Payloads for Telco Feedback closes: 12th of August 2022	Link to consultation
Noting Paper	Noting Paper 258 - Independent Information Security Review	Link to consultation
Guidance	Update: Links correct on Power of Attorney and Nominated Representative	CDR.gov.au Link

CDR Stream Updates

Provides a weekly update on the activities of each of the CDR streams and their stream of work

Organisation	Stream	Member
ACCC	CDR Register	Emma Harvey
ACCC	CTS	Andrea Gibney
DSB	CX Standards	Amy Nussbaumer
DSB	Technical Standards - Energy	Hemang Rathod
DSB	Technical Standards - Banking	Mark Verstege
DSB	Technical Standards - Telecommunications	Brian Kirkpatrick
DSB	Technical Standards - Engineering & Register	James Bligh

Presentation

None this week.

Q&A

Questions will be received by the community via WebEx chat before the questions are opened to the floor. Participants can submit questions outside of the CDR Implementation Call to the CDR Support Portal.

In regards to topics for questions, we ask the participants on the call to consider the Community Guidelines when posing questions to the subject matter experts.

Answer provided

Ticket #	Question	Answer
1423	Can DSB confirm the Data Holder is required to return the following API’s on closed accounts (where the customer is eligible) as per Schedule 4, 3.2(7): • Get Service Points • Get Service Point Detail • Get Usage For Service Point • Get Bulk Usage • Get Usage For Specific Service Point • Get Balance For Energy Account • Get Bulk Balances for Energy • Get Balances For Specific Energy Accounts • Get Invoices For Account • Get Bulk Invoices • Get Invoices For Specific Accounts • Get Billing For Account • Get Bulk Billing • Get Billing For Specific Account In relation to the above we are unclear if Service Point API's are required for closed accounts. For example, Service Point APIs would not be relevant as these would relate to today's details - e.g. today the NMI could be extinct, whereas last year it was active.	Please note we have raised a decision proposal which recommends changes to the energy standards for sharing of closed account information. The proposal should help answer the question raised in this ticket. It would be really helpful if you could review the proposal and provide any feedback as it relates to the question asked.
1384	I will rephrase my question to clarify our understanding after reading rules: Schedule 4, 3.2, subclause 7 Despite subclause (2), for an account that is closed at a particular time, each of the following is not required consumer data: (a) CDR data held by AEMO, other than metering data; (b) CDR data held by a retailer, other than billing data; and (c) CDR data that is not excluded by paragraph (a) or (b), but relates to a transaction or event that occurred more than 2 years before that time. 1) Get Accounts API: We agree that as long as the CDR consumer is eligible, the Get Account API will list all accounts open or closed within the last 2 years as eligible accounts. 2) Get Account Details API if the account is closed Based on the above rule, our interpretation is that we do not need to provide any data other than billing data. Is out understanding correct. 3) Get Account Details API if the account is open A customer could be on a plan A last year, and could be on a plan B this year. And for a customer who could have been with a retailer for many years, there could be many plans. We were of the opinion, that we were to only supply the current plan. However, your response suggests that we need to provide historical plans as well. Questions: A) If we need to send historical plans, we need to understand how far do we have to go back. Is it 24 months? We are not obliged to provide data for more than 2 years. B) If we need to include historical data, why has this API not been designed to include the following in parameter query - newest-date & oldest date as we have done for Get Invoices for account and Get Billing for Account.	Please note we have raised a decision proposal which recommends changes to the energy standards for sharing of closed account information. The proposal should help answer the question raised in this ticket. It would be really helpful if you could review the proposal and provide any feedback as it relates to the question asked.