Bot is replying the same answer on every question

[arveenkumar55]

Current behavior:
When i try to send message on Page it is replying wrong answer.
Expected behavior:
When i try to send message on Page it should reply proper answer.
Reproduce steps:

1. Login
2. go to smart replies
3. create bot
4. send message from messenger on this page
   screenshot
   
   Paper Trail:
   Paper trail is not showing logs for staging.
   sentry logs:
   There were no sentry logs
   Browser:
   chrome
   Environment:
   kibochat staging and Production

[sojharo]

I am assigning this issue to @ImranBinShoukat

[ImranBinShoukat]

I have debugged this issue thoroughly. This is not an issue. When text is pretty much similar to the trained questions only then it replies with same answer. For example, if we train our bot for these questions:

• I want to know about daily internet packages
• I want to know about daily packages
• I want to know about daily sms packages

and set the some answer as response. Now, if subscriber types "I want to know about weekly internet packages" it will send him the same answer because:

1. The question is pretty much similar
2. User has not trained the bot for this question

I discussed this with @sojharo and we decided that we should create a screen for retraining and tell our users the history like DialogFlow. That way user will know that bot has replied with what answers to which questions. And if he thinks that bot has replied with wrong answer than he can retrain the bot. I am opening a separate issue for retraining.