Error Code: 14D18B1F

[KhoruzhevskiiGeorgii]

Tableau 2023.1, port 8443,
An error occurred while communicating with ClickHouse JDBC by ANALYTIKA PLUS
There was a problem while running the connector plugin. Reinstall the plugin or contact the plugin provider.
Note that you might need to make local configuration changes to resolve the error.
Error Code: 14D18B1F
Package signature verification failed during connection creation.
Connector Class: clickhouse_jdbc, Version: 0.2.6

[yurifal]

Tableau Desktop / Server ?
If Desktop, macOS / Windows ?

[KhoruzhevskiiGeorgii]

Tableau Desktop / Server ? If Desktop, macOS / Windows ?

Desktop, Windows

[KhoruzhevskiiGeorgii]

windows 11, if matters

[yurifal]

add this flag to the Tableau Desktop Shortcut

-DDisableVerifyConnectorPluginSignature=true

[KhoruzhevskiiGeorgii]

add this flag to the Tableau Desktop Shortcut

excuse me, how to add a flag?

[yurifal]

here:

[KhoruzhevskiiGeorgii]

-DDisableVerifyConnectorPluginSignature=true

i've added the flag, but the error is the same

[yurifal]

strange, it works for me.
could you please try to start TD from the command line
with this flag at the end of the command?

[KhoruzhevskiiGeorgii]

I'm not experienced with cmd, could you please provide the full command?

[yurifal]

"C:\Program Files\Tableau\Tableau 2023.1\bin\tableau.exe" -DDisableVerifyConnectorPluginSignature=true

[KhoruzhevskiiGeorgii]

then i have another error

[vlauzeckas]

this is general error that you can't reach clickhouse. 2 things pop to my head:

1. check if AWS firewall rules allow to connect to 8443 port from outside
2. check clickhouse configuration, does you allow connection from outside

[yurifal]

8443 is the https port. make sure the SSL checkbox is set.

[KhoruzhevskiiGeorgii]

8443 is the https port. make sure the SSL checkbox is set.

thank you, that helped