diff --git a/src/Support/Support/help/Get-AzSupportTicket.md b/src/Support/Support/help/Get-AzSupportTicket.md index d892e9ceaf9c..251d19b26f9b 100644 --- a/src/Support/Support/help/Get-AzSupportTicket.md +++ b/src/Support/Support/help/Get-AzSupportTicket.md @@ -71,7 +71,7 @@ Name Title SupportTicketId Severity ServiceDisplayName test1 test title1 150010521000317 Minimal Virtual Machine running Linux Closed 2/5/2020 1:33:53 AM ``` -### Example 3: Get first 2 support tickets filtered by status +### Example 4: Get first 2 support tickets filtered by status ```powershell PS C:\> Get-AzSupportTicket -Filter "Status eq 'Closed'" -First 2 @@ -81,7 +81,7 @@ test1 test title1 150010521000317 Minimal Virtual Machine runn test2 test title2 150010521000318 Minimal Billing Closed 2/5/2020 1:33:53 AM ``` -### Example 3: Get all support tickets that are in Open state and created after Dec 20th, 2019 +### Example 5: Get all support tickets that are in Open state and created after Dec 20th, 2019 ```powershell PS C:\> Get-AzSupportTicket -Filter "Status eq 'Open' and CreatedDate gt 2019-12-20" diff --git a/src/Support/Support/help/New-AzSupportTicket.md b/src/Support/Support/help/New-AzSupportTicket.md index 233f1a1f9d2b..7a6210e0d07b 100644 --- a/src/Support/Support/help/New-AzSupportTicket.md +++ b/src/Support/Support/help/New-AzSupportTicket.md @@ -241,7 +241,16 @@ Name Title SupportTicketId Severity ServiceDisplayName St test1 Test 150010521000317 Minimal Service and subscription limits (quotas) Open 2/5/2020 1:33:53 AM ``` -### Example 15: Create a support ticket by specifying individual customer contact parameters instead of CustomerContactDetail object. +### Example 15: Create a quota support ticket to increase quota for Azure SQL Managed Instance. Use Get-AzSupportService and Get-AzSupportProblemClassification to retrieve correct GUIDs for Quota SQL Managed Instance service problem classification. +```powershell +PS C:\> New-AzSupportTicket -Name "test1" -Title "Test" -Description "Test" -Severity "minimal" -ProblemClassificationId "/providers/Microsoft.Support/services/{quota_service_guid}/problemClassifications/{sql_managed_instance_problemClassification_guid}" -QuotaTicketDetail @{QuotaChangeRequestVersion = "1.0" ; QuotaChangeRequestSubType = "SQLMI" ; QuotaChangeRequests = (@{Region = "westus"; Payload = "{`"NewLimit`":200,`"Type`":`"vCore`" }"}, @{Region = "westus"; Payload = "{`"NewLimit`":200,`"Type`":`"Subnet`" }"})} -CustomerContactDetail @{FirstName = "first" ; LastName = "last" ; PreferredTimeZone = "pacific standard time" ; PreferredSupportLanguage = "en-us" ; Country = "USA" ; PreferredContactMethod = "Email" ; PrimaryEmailAddress = "user@contoso.com"} + +Name Title SupportTicketId Severity ServiceDisplayName Status CreatedDate +---- ----- --------------- -------- ------------------ ------ ----------- +test1 Test 150010521000317 Minimal Service and subscription limits (quotas) Open 2/5/2020 1:33:53 AM +``` + +### Example 16: Create a support ticket by specifying individual customer contact parameters instead of CustomerContactDetail object. ```powershell PS C:\> New-AzSupportTicket -Name "test1" -Title "Test" -Description "Test" -Severity "minimal" -ProblemClassificationId "/providers/Microsoft.Support/services/{billing_service_guid}/problemClassifications/{problemClassification_guid}" -CustomerFirstName "first" -CustomerLastName "last" -CustomerPreferredTimeZone "pacific standard time" -CustomerPreferredSupportLanguage "en-us" -CustomerCountry = "USA" -PreferredContactMethod "Email" -CustomerPrimaryEmailAddress "user@contoso.com" @@ -250,7 +259,7 @@ Name Title SupportTicketId Severity ServiceDisplayName Status CreatedDate test1 Test 150010521000317 Minimal Billing Open 2/5/2020 1:33:53 AM ``` -### Example 16: Create a support ticket with request for 24 x 7 response from Azure. +### Example 17: Create a support ticket with request for 24 x 7 response from Azure. ```powershell PS C:\> New-AzSupportTicket -Name "test1" -Title "Test" -Description "Test" -Severity "critical" -ProblemClassificationId "/providers/Microsoft.Support/services/{billing_service_guid}/problemClassifications/{problemClassification_guid}" -CustomerFirstName "first" -CustomerLastName "last" -CustomerPreferredTimeZone "pacific standard time" -CustomerPreferredSupportLanguage "en-us" -CustomerCountry = "USA" -PreferredContactMethod "Email" -CustomerPrimaryEmailAddress "user@contoso.com" -Require24X7Response @@ -259,7 +268,7 @@ Name Title SupportTicketId Severity ServiceDisplayName Status CreatedDate test1 Test 150010521000317 Critical Billing Open 2/5/2020 1:33:53 AM ``` -### Example 17: Create a support ticket on behalf of your customer if you are a Cloud Solution Provider (CSP). CSP should first login into their tenant, and then login into customer's tenant as shown in the example below. They must then use -CSPHomeTenantId parameter to specify their home tenant id at the time of creating a support ticket. +### Example 18: Create a support ticket on behalf of your customer if you are a Cloud Solution Provider (CSP). CSP should first login into their tenant, and then login into customer's tenant as shown in the example below. They must then use -CSPHomeTenantId parameter to specify their home tenant id at the time of creating a support ticket. ```powershell PS C:\> Login-AzAccount