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When previewing the page, it doesn't show the preview of the post shared, it only shows a link.
Shared another link from the same site on the editor, it unfurls and shows the preview.
When previewing the page on the front end, it doesn't show the preview on the front end.
Checked by pasting link from another blog (simple as well as an atomic site), it unfurls in the editor as well as on the front end.
Screen.Capture.on.2021-08-31.at.12-08-00.mp4
What I expected to happen
When any link is pasted on the editor, it should unfurl and show on the front end.
What actually happened
Some links from the site unfurl on the editor but never on the front end.
Context
Customer report
Operating System
Windows, macOS
OS Version
No response
Browser
Chrome/Chromium
Browser Version(s)
No response
Is this specific to applied theme? If so, what is the theme name?
No response
Simple/Atomic
Simple
Console and/or error logs
No errors in the console
Number of Users Impacted
One user
Available Workarounds
No response
Reproducibility
Consistent
Other information
I'm able to replicate the issue when sharing the links from the user's site.
Slack: p1630417859035100-slack-C7YPUHBB2 & p1630391925482000-slack-C03TY6J1A
Chat: 31410986-hc
Follow up ticket: 4261160-zen
User's site: http://vietnamhoonist.wordpress.com
Test post where I checked: p95aOX-yD-p2
The text was updated successfully, but these errors were encountered:
Steps to Reproduce
Screen.Capture.on.2021-08-31.at.12-08-00.mp4
What I expected to happen
When any link is pasted on the editor, it should unfurl and show on the front end.
What actually happened
Some links from the site unfurl on the editor but never on the front end.
Context
Customer report
Operating System
Windows, macOS
OS Version
No response
Browser
Chrome/Chromium
Browser Version(s)
No response
Is this specific to applied theme? If so, what is the theme name?
No response
Simple/Atomic
Simple
Console and/or error logs
No errors in the console
Number of Users Impacted
One user
Available Workarounds
No response
Reproducibility
Consistent
Other information
I'm able to replicate the issue when sharing the links from the user's site.
Slack: p1630417859035100-slack-C7YPUHBB2 & p1630391925482000-slack-C03TY6J1A
Chat: 31410986-hc
Follow up ticket: 4261160-zen
User's site: http://vietnamhoonist.wordpress.com
Test post where I checked: p95aOX-yD-p2
The text was updated successfully, but these errors were encountered: