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FAQ.md

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Frequently Asked Questions

How to remove a server on the list I no longer need?

Right click on the server name. A menu should popup. Select Forget.

How to reset all my client settings?

Close the eduVPN, Let's Connect! and govVPN clients first. Open a command prompt and paste one or both lines:

for /d %i in ("%LOCALAPPDATA%\SURF\eduVPN.Client.exe_Url_*") do rd /s /q "%i"
for /d %i in ("%LOCALAPPDATA%\SURF\LetsConnect.Client.exe_Url_*") do rd /s /q "%i"
for /d %i in ("%LOCALAPPDATA%\SURF\govVPN.Client.exe_Url_*") do rd /s /q "%i"

Don't forget to press Enter key after the line is pasted. This will reset eduVPN clients to factory defaults.

How to switch client to pre-release update channel?

Download eduVPN_Pre-release_Self-update_Channel_On.reg file to your computer and double-click the file. Requires administrative privileges and a client restart.

Should you want to switch back to the default update channel, use eduVPN_Pre-release_Self-update_Channel_Off.reg file.

For Let's Connect! client use LetsConnect_Pre-release_Self-update_Channel_On.reg and/or LetsConnect_Pre-release_Self-update_Channel_Off.reg file respectively.

For govVPN client use govVPN_Pre-release_Self-update_Channel_On.reg and/or govVPN_Pre-release_Self-update_Channel_Off.reg file respectively.