Changes in tickets assign to agent trashed ticket not assign: uvdesk#38

Abhi12-gupta · Jun 15, 2023 · f69863c · f69863c
1 parent 047e0e7
commit f69863c
Showing 1 changed file with 7 additions and 0 deletions.
diff --git a/API/Tickets.php b/API/Tickets.php
@@ -552,6 +552,13 @@ public function assignAgent(Request $request, ContainerInterface $container)
 
             if ($agent) {
                 if($ticket->getAgent() != $agent) {
+
+                    if ($ticket->getIsTrashed()) {
+                        $json['status'] = false;
+                        $json['error'] = $container->get('translator')->trans('Tickets is in trashed can not assign to agent.'); 
+                        return new JsonResponse($json, Response::HTTP_BAD_REQUEST);   
+                    }
+
                     $ticket->setAgent($agent);
                     $entityManager->persist($ticket);
                     $entityManager->flush();