Build a Q&A Bot for travel insurance related questions in Covid-19 times and make customers happy and insurance companies more resilient.
Most of us have a travel insurance in some form, be it a policy with a traditional insurer, coverage from your credit card or individual trip insurance. Especially in Covid-19 times travel insurance could become extra valuable. However, in specific situations it’s often unclear what is covered and what isn’t. We want to get our specific questions answered conveniently and don’t want to work through the policy terms and conditions. Calling or writing an insurance company often ends up in significant waiting times. Especially in times where help centers are particularly busy. A Q&A Bot is the right answer because it gives customers instant answers and at the same time saves resources of insurance help centers.
Together with your team members, you will
- build a Q&A Bot which answers questions about travel insurance coverage
- support travelers in having peace of mind
- help the insurance industry in increasing operational effectiveness
- Free AWS Accounts for your team
- An AWS Q&A Bot template including a “Hello World”
- 60’ intro session in AWS Q&A Bot technologies
- Mentors and experts assisting you in AWS Q&A Bot technologies
- Real-world written FAQs dataset